Job Opportunities

Current Job Opportunities

Marketing Coordinator
Location
Port Orchard
Category
Administration
Summary

The Marketing Coordinator assists in the daily operations of the marketing department by providing administrative support to the Marketing team.  Serves as event coordinator for all bank events and manages inventory.  Manages Employee Volunteer Program.  Provides support to social media efforts.  Reports to Marketing Officer.

Essential Functions:

  • Assists with planning and executing the marketing department’s goals and objectives.
  • Contributes to community outreach—serves as Event Coordinator for bank events. 
  • Uses Kadince to manage event needs, including staffing. 
  • Manages the bank’s Employee Volunteer Program, and annual MAD Money donation program.
  • Ensures that collateral materials are current, accurate and adhere to current brand guidelines.
  • Assists with administrative duties related to working with vendors and community partners regarding promotional items, donation requests, print materials, statement messages, etc.
  • Composes and edits letters, statement messages, press releases, customer testimonials, memos and other written material
  • Provides graphic design support.
  • Works on multiple projects simultaneously and assists in coordinating, implementing and executing marketing campaigns.
  • Creates and maintains complex spreadsheets and reports, and makes phone calls.
  • Coordinates mailings—researches, compiles and edits mailing lists, prepares pieces for mailing, etc.
  • Assists with research.
  • Ensures the Marketing Department has adequate supply of various marketing items and office supplies. 
  • Assists Marketing Officer in maintaining website and social media platforms.
  • Responsible for maintaining and updating portions of Kitsap Bank’s Intranet.
  • Assists Marketing Officer with email marketing efforts, including data scrubbing and campaign editing.
  • Manages bank’s printed materials and promotional items inventory; maintaining an adequate supply, establishing re-order points, keeping a running inventory, serving as main point of contact with vendors, placing orders and fulfilling branch requests.
  • Assists in planning, budgeting, racking and assessing marketing promotions.
  • Maintains the department budget, including managing purchase orders.
  • Takes and edits photos and videos; maintains photo and video library.
  • Coordinates and distributes effective marketing collateral to support internal and Kitsap Bank marketing campaigns.
  • Manages payments database and correspondence to Community Partners.
  • Provide communications support, including copywriting and editing, preparing PowerPoint presentations and correspondence.
  • Assembles and distributes copies of internal/external promotional pieces and other general information to the branches and departments.
  • Contributes to overall department needs.
Required Education, Experience, and Skills
  • Bachelor’s degree or equivalent work experience with emphasis on English, Communications, Marketing, or related field.  Equivalent combinations of education and experience will be considered.
  • One to two years communications or marketing experience preferred. 
  • Demonstrates a high level of technical acuity and strong attention to detail in regard to maintaining an inventory, working with databases, editing and formatting materials, and preparing banking proposals.
  • Excellent written skills.
  • Acute attention to detail.
  • Proficient in Microsoft Word, Excel and Power Point
  • Photography and videography skills.
  • Graphic design skills preferred.
  • Able to work effectively under pressure and independently with minimal supervision.
  • Banking or financial services industry experience preferred.  Strong working knowledge of regulatory compliance and Kitsap Bank policy.
  • Must be a team player with a positive attitude.
  • Strong communication and customer service skills.
  • Ability to effectively utilize computer technology. 
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine

Physical Requirements:

  • Ability to sit at a work station for long periods of time.
  • Ability to lift up to 50 lbs.
  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients. 
  • Ability to discern information and formulate appropriate action. 
BSA Officer
Location
Port Orchard
Category
Administration
Summary

The BSA Officer serves in an advisory role to the Bank on Anti Money Laundering (AML) and BSA laws and regulations.  This position also develops, implements, administers and maintains all aspects of the bank’s BSA/AML Compliance Program.

Essential Functions:

  • Maintains expert knowledge of BSA/AML/OFAC compliance regulation, guidance and laws.  Monitors legislative and regulatory developments in these areas and reports important developments to board, management and other bank personnel.
  • Administers an effective BSA/AML/OFAC compliance program that is in line with current industry best practices, regulatory guidance and requirements.
  • Development, implementation and maintenance of the BSA/AML procedures.
  • Establishes and maintains an effective CDD/EDD risk rating and monitoring program to include initial and ongoing assessments and reviews.
  • Oversees and supports appropriate SAR investigation standards that includes case management, consistent decisions and detailed documentary support.
  • Chairperson of the SAR Review Committee
  • Timely review and response of the BSA, CDD and Risky Person Verafin alerts.
  • Oversees required regulatory reporting processes related to BSA activities to ensure timely, accurate, and compliant submissions.
  • Directly responds to all 314(b) inquiries.
  • Annual review and maintenance of the BSA Risk assessment
  • Identifies control BSA weaknesses or gaps and works with department managers to correct deficiencies, including assisting business partners with identifying the root cause of issues identified.
  • Provide recommendations and training to the 1st Line of Defense on BSA/AML compliance risks, processes and controls.
  • Participates in new product development, initiatives and other projects to ensure BSA/AML compliance related issues are adequately addressed.
  • Develops and maintains Verafin model management procedures to include methodology for scoring, change protocols, threshold analysis, above and below the line testing.
  • Quarterly BSA/AML/CDD/EDD reporting to the Audit, Risk, Compliance Committee (ARCC).

Additional Responsibilities:

  • Coaches, mentors, and provides development opportunities for staff with BSA/AML compliance responsibilities.
  • Partners with Risk Management staff on projects as needed.
  • Assist with monitoring and evaluating Verafin software updates and enhancements as appropriate.
  • Other duties as assigned. 
Required Education, Experience, and Skills
  • Bachelor’s degree in business or related field.  Equivalent combinations of education and experience may be considered.
  • Minimum of 5 years of experience in regulatory compliance.
  • ACAMS or other recognized industry certification preferred.
  • Ability to read, analyze and interpret financial reports, legal documents, governmental regulations and professional publications; ability to effectively present information and respond to inquiries from senior management, attorneys, vendors, government agents and general public; ability to write reports and business correspondence.
  • Ability to define complex problems, collect data, establish facts and draw valid conclusions, evaluate options and implement solutions.
  • Ability to remain composed and make appropriate decisions under stressful conditions, which may involve dealing with a range of responsibilities and defined timetables.
  • Must be a team player with a positive attitude.
  • Excellent written and verbal communication skills.
  • Excellent customer service skills.
  • Ability to effectively utilize computer technology. 
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine and ten-key calculator

Physical/Mental Requirements:

  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients. 
  • Ability to discern information and formulate appropriate action. 
  • Ability to lift up to 30 pounds.
Courier - On Call
Location
Bremerton
Category
Administration
Summary

Provides excellent customer service and represents Kitsap Bank in a courteous, professional manner.  Provides pick-up/delivery courier service between Kitsap Bank branches, Administrative offices, Mortgage and Customer Service departments.  The courier also provides pick-up/delivery to various customer locations.

Essential Functions:

  • Ensures that appropriate work is in the correct bag for delivery to branches/departments.
  • Maintains a daily route and schedule.
  • Loads and unloads materials from the vehicle and picks up at various locations.
  • Operates a company vehicle as determined by the bank.
  • Reports to supervisor any vehicular accidents, damage, mechanical or other problems with the company vehicle.
  • Schedules maintenance of vehicle according to bank specifications.
Required Education, Experience, and Skills
  • High School Diploma or GED.
  • Must possess a valid and clear Washington State Driver’s License and submit to a motor vehicle driving records search on an annual basis.
  • Must have the ability to operate a motor vehicle on various highways and throughout commercial areas in high density traffic and during times of inclement weather.
  • Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees.
  • Good organizational skills and the ability to exercise sound judgment.
  • Ability to work independently and take initiative.

Equipment Used:

  • Company Vehicle

Physical Requirements:

  • Must be able to lift up to 50 lbs from floor to shoulder and/or overhead.
  • Must have the ability to stand and/or walk to various locations throughout route.
Deposit Support Management Supervisor
Location
Bremerton
Category
Online Support
Summary

Deposit Support Management Supervisor assists department management with management level tasks in a mentorship capacity to include learning all essential department tasks to support staff and working with department management on a daily basis learn management level tasks and systems used.  Ensure compliance with existing Bank policies and legal requirements.

Essential Functions:

  • Proficient in all duties outlined in Deposit Support Specialist l, II and III positions.
  • Learn product control level administration for bank control, exceptions processing, extended account analysis, instant issue, dispute processing system, online account opening, OASIS,
  • Learn to use software including Debit Insights, FIS RPA, Mass Exchange, Foxtrot, IMM, Network Manager, SecurLOCK Detect, SecurLOCK Analytix, and the Test Bank.
  • Learn management review/approval of dollar transactions, holds, and dormant processing.
  • Learn how to manage debit card marketing campaigns and reporting. 
  • Learn to complete daily review of critical maintenance reports. 
  • Learn to set up incoming CDARS and ICS accounts.
  • Learn to set up, delete and modify ITM/ATM terminals. 
  • Learn year end processing and tax reporting. 
  • Learn Card Stock supply ordering and monitoring for FIS and instant issue card stock quantities. 
  • Learn payroll processing, time off requests, required training monitoring and appraisal process.
  • Learn to complete management monthly reports.   
  • Attend User groups including Account Analysis and suggest process improvements.
  • Review incoming FIS Bulletins for all areas managed by and/or impacting Deposit Support responsibilities and attend quarterly bulletin review meetings. 
  • Review FIS product features and enhancements to provide suggestions to create efficiency.
  • Work with management to train, motivate and mentor team members.   
  • Create and/or review new and updated procedures. 
  • Demonstrates organizational and analytical skills, strategic thinking and ability to work collaboratively and independently. Uses good judgment, experience and job knowledge to assist team in resolving complex daily problems affecting workflow.
  • Ability to perform or distribute tasks as needed or required to ensure department objectives are met. Flexible and adaptable to change.
  • Take a leadership role in new product implementations/enhancements and special projects. 

Additional Responsibilities:

  • Performs related duties as assigned.
Required Education, Experience, and Skills
  • High School Diploma or GED.
  • 5 to 7 years customer service and clerical experience in a banking or financial services industry or equivalent.   Thorough understanding of deposit applications, deposit account histories and the function of on-line activity and corrections.
  • Thorough understanding of deposit operations, deposit account histories and the function of on-line activity and corrections.
  • Ability to effectively prioritize work projects and meet deadlines
  • Must have the ability to work with speed and accuracy.
  • Working knowledge and experience with personal computers (Microsoft Word, Excel and Email), and ability to operate other standard office equipment such as a typewriter and 10 key calculator/adding machine.
  • Ability to navigate, inquire and perform maintenance using FIS applications.
  • Strong interpersonal and customer service skills to represent the Bank in a positive way in dealing with customers, bank employees and team members.
  • Previous work experience requiring decision making, problem solving and organizational skills.
  • Ability to work independently and take initiative.
  • Ability to function efficiently and effectively under pressure while maintaining a professional demeanor.
  • Self-motivated and be flexible/adaptable to change.

Physical Requirements:

  • Ability to communicate effectively on the telephone, hearing and speaking clearly.
  • Ability to sit at a work station for long periods of time.
  • Occasionally must stand and move around the office.
  • Ability to lift up to 20 lbs.
Client Service Specialist I, II, III or Senior (DOE)
Location
Belfair
Category
Retail Banking
Summary

The Client Service Specialist I Float (CSS I Float) provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients at branches throughout a Region.  Accurately and efficiently processes and records routine transactions for Bank clients.  Actively promotes the Bank’s products and services to gain and deepen client relationships.

Essential Functions:

  • Accurately and efficiently processes and records routine transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments, and money transfers. 
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed. 
  • Discusses consumer and commercial products, quotes product rates when appropriate. 
  • Assists with branch and/or drive-up opening and closing procedures.
  • Assists clients with safe deposit box services. Processes payments and key deposits and refunds.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.
  • Develops, maintains and demonstrates a basic knowledge of current Bank products and services. 
  • May perform or back up vault and ATM duties.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of client information. 

Additional Responsibilities:

  • Other duties as assigned. 
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of six months cash handling, customer service and/or sales experience.
  • Ability to accurately handle cash.
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Ability to work a flexible schedule and travel between branches as needed.
  • Ability to perform basic math – addition, subtraction, multiplication, fractions and percentages. 
  • Ability to effectively utilize computer technology. 
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator
  • Banking experience preferred 

Physical/Mental Requirements:

  • Ability to stand during the work shift. 
  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients.  
  • Ability to discern information and formulate appropriate action. 
  • Ability to lift up to 30 pounds.
Client Service Specialist I, II, III or Senior (DOE)
Location
Sequim
Category
Retail Banking
Summary

The Client Service Specialist I Float (CSS I Float) provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients at branches throughout a Region.  Accurately and efficiently processes and records routine transactions for Bank clients.  Actively promotes the Bank’s products and services to gain and deepen client relationships.

Essential Functions:

  • Accurately and efficiently processes and records routine transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments, and money transfers. 
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed. 
  • Discusses consumer and commercial products, quotes product rates when appropriate. 
  • Assists with branch and/or drive-up opening and closing procedures.
  • Assists clients with safe deposit box services. Processes payments and key deposits and refunds.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.
  • Develops, maintains and demonstrates a basic knowledge of current Bank products and services. 
  • May perform or back up vault and ATM duties.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of client information. 

Additional Responsibilities:

  • Other duties as assigned. 
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of six months cash handling, customer service and/or sales experience.
  • Ability to accurately handle cash.
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Ability to work a flexible schedule and travel between branches as needed.
  • Ability to perform basic math – addition, subtraction, multiplication, fractions and percentages. 
  • Ability to effectively utilize computer technology. 
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator
  • Banking experience preferred 

Physical/Mental Requirements:

  • Ability to stand during the work shift. 
  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients.  
  • Ability to discern information and formulate appropriate action. 
  • Ability to lift up to 30 pounds.
Client Service Specialist I, II, III or Senior (DOE)
Location
Port Townsend
Category
Retail Banking
Summary

The Client Service Specialist I Float (CSS I Float) provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients at branches throughout a Region.  Accurately and efficiently processes and records routine transactions for Bank clients.  Actively promotes the Bank’s products and services to gain and deepen client relationships.

Essential Functions:

  • Accurately and efficiently processes and records routine transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments, and money transfers. 
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed. 
  • Discusses consumer and commercial products, quotes product rates when appropriate. 
  • Assists with branch and/or drive-up opening and closing procedures.
  • Assists clients with safe deposit box services. Processes payments and key deposits and refunds.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.
  • Develops, maintains and demonstrates a basic knowledge of current Bank products and services. 
  • May perform or back up vault and ATM duties.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of client information. 

Additional Responsibilities:

  • Other duties as assigned. 
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of six months cash handling, customer service and/or sales experience.
  • Ability to accurately handle cash.
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Ability to work a flexible schedule and travel between branches as needed.
  • Ability to perform basic math – addition, subtraction, multiplication, fractions and percentages. 
  • Ability to effectively utilize computer technology. 
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator
  • Banking experience preferred 

Physical/Mental Requirements:

  • Ability to stand during the work shift. 
  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients.  
  • Ability to discern information and formulate appropriate action. 
  • Ability to lift up to 30 pounds.
Residential Loan Operations Specialist I, II or Senior (DOE)
Location
Bremerton
Category
Loan Operations
Summary

The Residential Loan Operations Specialist position is responsible for accurate and timely operations of the Bank’s loan process for Residential Real Estate and Non Real Estate Consumer Lending. This includes collaborating with our Third Party Fulfillment Partner on Consumer and Mortgage Real Estate loans, executing review of loan documentation for all loan types and dispositions, and funding and booking loans as well as processing, documenting, booking and funding Non-Real Estate Consumer loans. Additionally this position is responsible for all duties of Lock Desk operations and various types of high level reporting on all loan types to include HDMA reporting.  This position reports to the VP, Residential Loan Operations Manager.

Essential Functions:

Lock Desk:

Responsible for executing all activities of the Lock Desk, including but not limited to, confirming and processing lock requests, extensions, and re-locks while adhering to and enforcing the Rate Lock Policy. Registering and locking loans with investors; ensuring accuracy and alignment between the LOS and the investor system. Delivering lock confirmations to the Loan Officers and fulfillment along with maintaining accurate reporting and records.             

Loan Documentation:

Review loan documentation ensuring it is completed compliantly, timely and properly as prescribed in policy and guidelines for all loan types and file dispositions.  Communicates effectively with fulfillment partners, loan officers, branch staff, borrowers and third party vendors to ensure all files include appropriate documentation.  Also responsible for reviewing loan documents produced before sent to the borrower to execute.  

Loan Funding/Booking:

Responsible for all steps required for closing, funding and booking new loans for all loan types. Also executes post-closing steps to include but not limited to scanning and tracking closed files, and balancing and processing purchase advices received by the investor.  

Reporting/Servicing:

Complete and ensure accurate reporting for HMDA, Locks, Pipeline, and other various reports as required.  Track and monitor file delivery and trailing documents.  Process escrow payments and vendor billing.  Service existing portfolio loans to include but not limited to prepare and process various Change in Terms documents for modifications, extensions, and renewals.

Loan Processing: Non-Real Estate loans

All processing and loan documentation steps including but not limited to preparing and reviewing loan documents, funding and booking, perfecting collateral, scanning, and tracking trailing docs.

Additional Responsibilities:

  • Complete monthly certifications
  • Complete all on-line compliance training courses as assigned
  • Cross trains in all functions of the department
  • Keep current with all applicable regulatory and compliance requirements
  • Keep current with all system updates
  • Performs other duties as assigned
Required Education, Experience, and Skills
  • High school diploma or GED.
  • A minimum of three to five years related work experience in loan operations, documentation, processing or lending environment.  Equivalent combinations of education and experience may be considered.
  • Work experience requiring advance knowledge of all systems related to loan documentation booking and funding.
  • Knowledge of requirements applicable to various residential lending programs.
  • Knowledge of regulatory and compliance requirements.
  • Maintain production standards with a high level of accuracy.
  • Strong written and verbal communication skills. Ability to communicate well, on the phone and in person, demonstrating courtesy, tact and patience.
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Ability utilize computer technology effectively. 

Physical/Mental Requirements:

  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients. 
  • Ability to sit at a workstation for long periods.
  • Occasionally must stand and move around the office.
  • Ability to lift up to 20 pounds.
Client Service Specialist I, II, III or Senior (DOE)
Location
Silverdale
Category
Retail Banking
Summary

The Client Service Specialist I Float (CSS I Float) provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients at branches throughout a Region.  Accurately and efficiently processes and records routine transactions for Bank clients.  Actively promotes the Bank’s products and services to gain and deepen client relationships.

Essential Functions:

  • Accurately and efficiently processes and records routine transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments, and money transfers. 
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed. 
  • Discusses consumer and commercial products, quotes product rates when appropriate. 
  • Assists with branch and/or drive-up opening and closing procedures.
  • Assists clients with safe deposit box services. Processes payments and key deposits and refunds.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.
  • Develops, maintains and demonstrates a basic knowledge of current Bank products and services. 
  • May perform or back up vault and ATM duties.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of client information. 

Additional Responsibilities:

  • Other duties as assigned. 
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of six months cash handling, customer service and/or sales experience.
  • Ability to accurately handle cash.
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Ability to work a flexible schedule and travel between branches as needed.
  • Ability to perform basic math – addition, subtraction, multiplication, fractions and percentages. 
  • Ability to effectively utilize computer technology. 
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator
  • Banking experience preferred 

Physical/Mental Requirements:

  • Ability to stand during the work shift. 
  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients.  
  • Ability to discern information and formulate appropriate action. 
  • Ability to lift up to 30 pounds.
Loan Support I, II or III (DOE)
Location
Bremerton
Category
Loan Operations
Summary

The primary responsibility of the Loan Operations Support I position is for the accurate processing of all non-complex monetary transactions as well as maintenance requests, providing excellent customer service to both internal and external customers.  General understanding of the VISA process.  This position also requires being an active member and mentor of a highly evolved work team in the Loan Servicing Center.

Essential Functions:

  • Monetary transaction processing :

Responsible for the accurate posting of all monetary transactions such as payment, advance and fee transactions for all non complex types of loans.  Booking and paying off of residential real estate loans and may also assist in booking all other types of loans onto the core system.

  • Processes Loan Center Support Requests - LCSR & General File Maintenance :

Processes all types Loan Center Requests (LCSR) with emphasis on consumer and non complex commercial loans (i.e. extensions, modifications, reversals, billing and payment schedule changes, rates and terms, etc.). Also responsible for reviewing and verifying LCSR’s processed by others for completeness and accuracy.  Processing of returned mail and address changes.  Maintaining (log, label and archive) paid loan files.

  • Branch and customer support :

Pull or print file information for branches or customers answer phones, order supplies, process payoff requests.  Process loan file to perfect collateral utilizing the tickler for pending items. Assist in verifying booking information. Prepare miscellaneous reports such as the weekly loan report.

  • Paid loan processing :

Responsible for processing consumer paid loan files in accordance with bank guidelines.

  • Scanning

Responsible for scanning loan documentation and other miscellaneous information.

Additional Responsibilities:

  • Performs other duties as assigned.
  • Complete all on-line compliance training courses as assigned.
  • Cross trained in all areas of the loan servicing department.
Required Education, Experience, and Skills
  • High school diploma or GED required.
  • A minimum of one to three years of related work experience in a loan service or lending environment.  Equivalent combinations of education and experience may be considered. 
  • Advanced knowledge of loan documentation and legal documentation (including complex commercial and SBA loans). 
  • Work experience requiring advanced knowledge of all systems related to loan documentation and booking. 
  • Ability to recognize all entity types as they pertain to loan documentation requirements. 
  • Basic working knowledge of lending systems. 
  • Strong computer skills and knowledge, with experience using and providing technical support for Microsoft Office products, internet browsers, e-mail programs and general Internet features.  Ability to create and maintain complex Excel spreadsheets and work with Adobe Acrobat and other software applications as needed.
  • Demonstrated experience in technical issue resolution.
  • Excellent technical writing and verbal (telephone) communication skills.  Ability to communicate well, on the phone and in person, demonstrating courtesy, tact and patience.
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Strong written and verbal communication skills.
  • Ability to effectively utilize computer technology. 
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, and ten-key calculator

Physical/Mental Requirements:

  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients. 
Financial Service Specialist I, II or Sr Float (DOE)
Location
North Olympic Region
Category
Retail Banking
Summary

The Financial Service Specialist I (FSS I) provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients.  The FSS I builds and enhances client relationships by actively promoting the Bank’s products and services.  Interviews clients to determine banking needs and makes appropriate referrals to enhance client relationships.

Essential Functions:

  • Leads key sales initiatives by meeting or exceeding individual sales goals and contributing to the achievement of branch sales goals.
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed. 
  • Interviews clients to determine banking needs.  Discusses consumer and commercial products.
  • Accurately quotes rates, terms and programs to meet client consumer lending needs.  Facilitates the end to end process from loan origination to closing for both non real estate and real estate secured lending products.
  • Opens and processes new accounts including all types of consumer and business deposit accounts and safe boxes.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Assists branch manager with branch meetings and staff training.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.  
  • Develops, maintains and demonstrates a thorough knowledge of Kitsap Bank products and services, documentation requirements and systems operation.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of customer information.
  • Backs up teller line as necessary; accurately and efficiently processes and records routine teller transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments and money transfers.  
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of two years customer service and/or sales experience.  Banking or financial service industry experience preferred.  Equivalent combinations of education and experience will be considered.
  • Minimum of two years cash handling experience.
  • Knowledge of banking products and services and the consumer lending process.
  • Ability to assess client needs and identify opportunities for cross-selling Bank products and services. 
  • Demonstrated success building and enhancing client relationships. 
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Strong written and verbal communication skills.
  • Ability to perform basic math – addition, subtraction, multiplication, fractions and percentages. 
  • Ability to effectively utilize computer technology. 
  • Ability to work a flexible schedule.
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator
  • Must meet NMLS registration requirements*

*Note:  This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008. You will be subject to the required registration process, which includes a criminal background check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. The Bank will verify whether the applicant has been included in any of the following lists:  U.S. System for Award Management (SAM), the HUD Limited Denial of Participation List (LDP List), or the Federal Housing Finance Agency’s (FHFA) Suspended Counterparty Program (SCP) list.  Inclusion on any of these lists may also result in a rescission of your offer or termination of employment.

Physical/Mental Requirements:

  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients
  • Travel is occasionally required to client’s places of business and to attend community events.  
  • Ability to discern information and formulate appropriate action. 
  • Ability to lift up to 30 pounds.
Deposit Support Specialist I or II (DOE)
Location
Bremerton
Category
Information Technology
Summary

Summary:  Deposit Support I provides effective operational services by performing the following deposit servicing functions within the department: Input, research, maintenance, verification, BranchCustomer telephone support, balancingreconciling and problem solving. 

Essential Functions:

  • Maintain an average of 100 client and branch support calls per month over a 12 month period utilizing Contact Center platform for documentation. 
  • Deposit Control Balancing – reconciliation, research, and resolution of all deposit accounts to the general ledger
  • Account Reconciliation/Balancing of discrepancies for Bank Control accounts
  • Process daily charge back checks for returned deposited items within acceptable timeframes based upon return codes, according to customer requests and in adherence to Reg CC
  • IRS Interest Reporting for Bonds Redeemed and interest earned on Deposit Accounts to ensure all year-end tax reporting is accurate.
  • Perform transfer setups received from branches using IBS Insight CIS / Deposit and IFMS systems and review to ensure requests received will function appropriately
  • Complete Safe Deposit Box setup and maintenance requests received from branches for verifying boxes are set-up appropriately and ensuring correct payments and key deposits were collected or disbursed.
  • Verification of New Accounts report - review all new accounts opened to ensure all settings meet bank standards and complete additional maintenance as needed.
  • Verify and perform all online dollar transactions from branch requests to ensure appropriate general ledger offsets and ensure requests meet bank standards.
  • Review daily Excessive Withdrawal Letters to core report for accuracy of reporting and distribution of information to retail management and risk management to ensure action is taken to meet banks Regulation D policy requirements.
  • Support retail staff by assisting clients with EFT inquires and maintenance for Visa debit cards and entering disputes in to Centrix program.

Additional Responsibilities:

  • Participate in achieving critical and interim goals to meet service level agreement and budget.
  • Work in collaboration with branch personnel to research and resolve issues. 
  • Help minimize costs associated with supplies, equipment, staffing and other expense
  • Actively participate and contribute in team and department meetings to disseminate information and acceptance of new procedures.
  • Fosters team approach and promotes professional relationships within Deposit Support and other departments within the bank.
  • Monitoring and reviewing FIS Bulletins essential to job functions.
  • Upon completion of cross training, each employee is required to complete a thorough review of all written procedures related to the task and make notes to review with management before they are considered proficient in the task. 
  • Performs related duties as assigned.
Required Education, Experience, and Skills
  • High School Diploma or GED.
  • 2 to 3 years customer service and clerical experience in a banking or financial services industry.   Equivalent combinations of education and experience may be considered.
  • Thorough understanding of deposit operations, deposit account histories and the function of on-line activity and corrections.
  • Demonstrate ability to balance a cash drawer or experience reconciling accounts.
  • Ability to effectively prioritize work projects and meet deadlines.
  • Must have the ability to work with speed and accuracy.
  • Working knowledge and experience with personal computers (Microsoft Word, Excel and Email), and ability to operate other standard office equipment such as a typewriter and 10 key calculator/adding machine.
  • Ability to navigate, inquire and perform maintenance using FIS applications.
  • Strong interpersonal and customer service skills to represent the Bank in a positive manner dealing with customers, bank employees and team members.
  • Previous work experience requiring good judgement, problem solving and organizational skills.
  • Ability to work independently and take initiative.
  • Ability to function efficiently and effectively under pressure while maintaining a professional demeanor.
  • Self-motivated and be flexible/adaptable to change.
Commercial Loan Documentation I, II, III, or Senior (DOE)
Location
Bremerton
Category
Loan Operations
Summary

The primary responsibility of the Commercial Loan Documentation I position is the accurate processing, documenting and perfecting collateral for non-real estate related and non-complex commercial loan files.  This position also requires being an active member and mentor of a highly evolved work team in the Loan Servicing Center.

Essential Functions:

  • Ensures all loan documents are completed properly as prescribed in Bank policy and guidelines for all non-real estate related, and non-complex commercial loans.
  • Communicates effectively with relationship managers and branch loan coordinators to ensure all loan files include all appropriate documentation, including signed approvals.
  • Responsible for accurately inputting new, renewed or extension loan for non-real estate and non-complex commercial loans requests into the Bank’s core system, as well as funding the transaction, if necessary, and making the appropriate accounting entries. 
  • Ensures that all collateral is perfected and secondary products are ordered or filed, UCC filings and updating ticklers as necessary.
  • Prepares files for scanning and checks for accuracy all completed loan files.
  • Completes various reports and perform monthly reconciliations as required.
  • Reviews all non-real estate and non-complex commercial lending transactions to ensure compliance with all regulations

Additional Responsibilities:

  • Performs other duties as assigned.
  • Complete all on-line compliance training courses as assigned.
  • Cross trained in all areas of the loan servicing department.
Required Education, Experience, and Skills
  • High school diploma or GED required.
  • This is an entry level position with no previous documentation skills required, however, some lending exposure is preferable. 
  • Excellent organizational skills, communication (written and oral) and interpersonal skills and attention to detail are required.
  • The use of decision-making, problem analysis, independent judgment or action and discretion.
  • Ability to exercise sound, independent judgment and take initiative.
  • Ability to work with accuracy in an environment with multiple distractions.
  • Basic knowledge of personal computers and Microsoft Office Suite, and ability to operate other standard office equipment such as typewriter, and 10 key calculator/adding machine.
Financial Service Specialist I, II or Senior (DOE)
Location
Olympic Peninsula - Multiple Locations
Category
Retail Banking
Summary

The Financial Service Specialist I (FSS I) provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients.  The FSS I builds and enhances client relationships by actively promoting the Bank’s products and services.  Interviews clients to determine banking needs and makes appropriate referrals to enhance client relationships.

This job is currently posted at the following branch locations:

  • Sequim
  • East Bremerton

Essential Functions:

  • Leads key sales initiatives by meeting or exceeding individual sales goals and contributing to the achievement of branch sales goals.
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed. 
  • Interviews clients to determine banking needs.  Discusses consumer and commercial products.
  • Accurately quotes rates, terms and programs to meet client consumer lending needs.  Facilitates the end to end process from loan origination to closing for both non real estate and real estate secured lending products.
  • Opens and processes new accounts including all types of consumer and business deposit accounts and safe boxes.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Assists branch manager with branch meetings and staff training.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.  
  • Develops, maintains and demonstrates a thorough knowledge of Kitsap Bank products and services, documentation requirements and systems operation.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of customer information.
  • Backs up teller line as necessary; accurately and efficiently processes and records routine teller transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments and money transfers.  
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of two years customer service and/or sales experience.  Banking or financial service industry experience preferred.  Equivalent combinations of education and experience will be considered.
  • Minimum of two years cash handling experience.
  • Knowledge of banking products and services and the consumer lending process.
  • Ability to assess client needs and identify opportunities for cross-selling Bank products and services. 
  • Demonstrated success building and enhancing client relationships. 
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Strong written and verbal communication skills.
  • Ability to perform basic math – addition, subtraction, multiplication, fractions and percentages. 
  • Ability to effectively utilize computer technology. 
  • Ability to work a flexible schedule.
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator
  • Must meet NMLS registration requirements*

*Note:  This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008. You will be subject to the required registration process, which includes a criminal background check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. The Bank will verify whether the applicant has been included in any of the following lists:  U.S. System for Award Management (SAM), the HUD Limited Denial of Participation List (LDP List), or the Federal Housing Finance Agency’s (FHFA) Suspended Counterparty Program (SCP) list.  Inclusion on any of these lists may also result in a rescission of your offer or termination of employment.

Kitsap Bank is proud to be an Equal Opportunity Employer