Job Opportunities

Current Job Opportunities

IT Security Analyst I or II (DOE)
Location
Bremerton - Remote
Category
Information Technology
Summary

The IT Security Analyst will be responsible for assessing, monitoring and executing a portion of Kitsap Bank’s Information Security program.  Specific tasks include daily support and monitoring of log management, threat and vulnerability management, intrusion detection and prevention, security event monitoring, and assistance in incident response. 

Compensation Structure:

Grade:             18        Range: $65,479 – $85,519

                        19        Range: $65,479 – $100,502

This position may be eligible for an annual bonus depending on business factors and if the employee meets eligibility criteria.

Essential Functions:

  • Responsible for monitoring, maintaining, and enhancing the controls for the Bank’s Information Security Program.
  • Responsible for log management review, control enhancement, and developing the Bank’s Security Event Management technology.
  • Responsible for End Point Protection to include URL Whitelisting and Application Security.
  • Responsible for monitoring external threat intelligence (FDIC, FFIEC, FS-ISAC, CERT, SANS, and others) for issues that would affect the Bank.
  • Will assist in installing, implementing, and documenting security software, products, and programs.
  • Will work with the Network Administrators and Desktop Support to enhance the information security posture of the bank.
  • Will work with internal and external audit groups to monitor, respond, and mitigate any required risk areas. 
  • Document and manage procedures for the daily activities of the Information Security Program.
  • Participate in performing Risk Assessments of the Bank’s critical information security assets.
  • Provide after-hours coverage, when necessary, for security events and incident response.
  • Produce metrics reports on security initiatives and daily information security tasks. 

Additional Responsibilities:

  • Other duties as assigned.
Required Education, Experience, and Skills
  • Associates Degree or Bachelor’s degree in technical arts, computer science or business administration.
  • Experience providing support of information systems and information technology.  Direct experience in information security is preferred.
  • Information Security certifications are preferred (e.g. Security+, GSEC/GCIH, etc.).
  • Strong technical knowledge of information security technologies including but not limited to firewalls, intrusion detection/prevention systems, security event monitoring, log management, and vulnerability assessment.
  • Knowledge of information security best practices.
  • Knowledge of Python and PowerShell.
  • Excellent problem-solving skills and ability to offer multiple solutions to technical and operational support problems and challenges.
  • Excellent documentation skills.
  • Detail oriented.
  • Self-motivated with strong interpersonal, communication and analytical skills.
  • Ability to be on call for incident handling as required. 

Physical/Mental Requirements:

  • Position frequently involves hearing, speaking, typing, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients. 
  • Ability to discern information and formulate appropriate action. 
  • Ability to lift up to 30 pounds.
Benefits
  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts and Health Spending Accounts
  • Lifestyle Spending Accounts
  • Health Reimbursement Accounts
  • Employee Assistance Program
  • Company Sponsored Life/AD&D and Long Term Disability
  • Voluntary Plans (Accident, Hospital Indemnity, Critical Illness, Short-Term Disability, Cancer Riders, and Life/AD&D Insurance)
  • Pet Insurance

Retirement:

  • 401k (match 4%) and Profit Sharing

Time Off:

  • 15 Vacation Days (prorated for first year)
  • 2 Personal Days
  • 1 Volunteer Time Off Day
  • 11 Holidays
  • 1 Sick Day per Month
Client Service Specialist I, II, III or Senior (DOE)
Location
Port Orchard
Category
Retail Banking
Summary

The Client Service Specialist I provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients at branches throughout a Region.  Accurately and efficiently processes and records routine transactions for Bank clients.  Actively promotes the Bank’s products and services to gain and deepen client relationships.

Grade:              12    Range: $15.74 - $20.86

Grade:              13    Range: $15.94 - $22.96

Grade:              14    Range: $17.53 - $25.25

Grade:              15    Range: $19.13 - $27.74

This position may be eligible for quarterly incentive pay and an annual bonus depending on business factors and if the employee meets eligibility criteria.

Essential Functions:

  • Accurately and efficiently processes and records routine transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments, and money transfers. 
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed. 
  • Discusses consumer and commercial products, quotes product rates when appropriate. 
  • Assists with branch and/or drive-up opening and closing procedures.
  • Assists clients with safe deposit box services. Processes payments and key deposits and refunds.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.
  • Develops, maintains and demonstrates a basic knowledge of current Bank products and services. 
  • May perform or back up vault and ATM duties.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of client information. 

Additional Responsibilities:

  • Other duties as assigned. 
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of six months cash handling, customer service and/or sales experience.
  • Ability to accurately handle cash.
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Ability to work a flexible schedule and travel between branches as needed.
  • Ability to perform basic math – addition, subtraction, multiplication, fractions and percentages. 
  • Ability to effectively utilize computer technology. 
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator
  • Banking experience preferred.

Physical/Mental Requirements:

  • Ability to stand during the work shift. 
  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients.  
  • Ability to discern information and formulate appropriate action. 
  • Ability to lift up to 30 pounds.
Benefits
  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts and Health Spending Accounts
  • Lifestyle Spending Accounts
  • Health Reimbursement Accounts
  • Employee Assistance Program
  • Company Sponsored Life/AD&D and Long Term Disability
  • Voluntary Plans (Accident, Hospital Indemnity, Critical Illness, Short-Term Disability, Cancer Riders, and Life/AD&D Insurance)
  • Pet Insurance

Retirement:

  • 401k (match 4%) and Profit Sharing

Time Off:

  • 10 Vacation days (prorated during first year)
  • 2 Personal Days
  • 1 Volunteer Time Off Day
  • 11 Holidays
  • 1 Sick Day per Month
Client Service Specialist I, II, III or Senior (DOE)
Location
Port Orchard - South Park Village
Category
Retail Banking
Summary

The Client Service Specialist I provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients at branches throughout a Region.  Accurately and efficiently processes and records routine transactions for Bank clients.  Actively promotes the Bank’s products and services to gain and deepen client relationships.

Grade:              12    Range: $15.74 - $20.86

Grade:              13    Range: $15.94 - $22.96

Grade:              14    Range: $17.53 - $25.25

Grade:              15    Range: $19.13 - $27.74

This position may be eligible for quarterly incentive pay and an annual bonus depending on business factors and if the employee meets eligibility criteria.
Essential Functions:

  • Accurately and efficiently processes and records routine transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments, and money transfers. 
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed. 
  • Discusses consumer and commercial products, quotes product rates when appropriate. 
  • Assists with branch and/or drive-up opening and closing procedures.
  • Assists clients with safe deposit box services. Processes payments and key deposits and refunds.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.
  • Develops, maintains and demonstrates a basic knowledge of current Bank products and services. 
  • May perform or back up vault and ATM duties.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of client information. 

Additional Responsibilities:

  • Other duties as assigned. 
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of six months cash handling, customer service and/or sales experience.
  • Ability to accurately handle cash.
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Ability to work a flexible schedule and travel between branches as needed.
  • Ability to perform basic math – addition, subtraction, multiplication, fractions and percentages. 
  • Ability to effectively utilize computer technology. 
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator
  • Banking experience preferred.

Physical/Mental Requirements:

  • Ability to stand during the work shift. 
  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients.  
  • Ability to discern information and formulate appropriate action. 
  • Ability to lift up to 30 pounds.
Benefits
  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts and Health Spending Accounts
  • Lifestyle Spending Accounts
  • Health Reimbursement Accounts
  • Employee Assistance Program
  • Company Sponsored Life/AD&D and Long Term Disability
  • Voluntary Plans (Accident, Hospital Indemnity, Critical Illness, Short-Term Disability, Cancer Riders, and Life/AD&D Insurance)
  • Pet Insurance

Retirement:

  • 401k (match 4%) and Profit Sharing

Time Off:

  • 10 Vacation days (prorated during first year)
  • 2 Personal Days
  • 1 Volunteer Time Off Day
  • 11 Holidays
  • 1 Sick Day per Month
Marketing Coordinator
Location
Port Orchard
Category
Administration
Summary

The Marketing Coordinator assists in the daily operations of the marketing department by providing administrative support to the Marketing team.  Serves as event coordinator for all bank events and manages inventory.  Manages Employee Volunteer Program.  Provides support to social media efforts.  Reports to Marketing Officer.

Grade:              16        Range: $21.35 - $32.04

This position may be eligible for an annual bonus depending on business factors and if the employee meets eligibility criteria.

Essential Functions:

  • Assists with planning and executing the marketing department’s goals and objectives.
  • Contributes to community outreach—serves as Event Coordinator for bank events. 
  • Uses Kadince to manage event needs, including staffing. 
  • Manages the bank’s Employee Volunteer Program, and annual MAD Money donation program.
  • Ensures that collateral materials are current, accurate and adhere to current brand guidelines.
  • Assists with administrative duties related to working with vendors and community partners regarding promotional items, donation requests, print materials, statement messages, etc.
  • Composes and edits letters, statement messages, press releases, customer testimonials, memos and other written material
  • Provides graphic design support.
  • Works on multiple projects simultaneously and assists in coordinating, implementing and executing marketing campaigns.
  • Creates and maintains complex spreadsheets and reports, and makes phone calls.
  • Coordinates mailings—researches, compiles and edits mailing lists, prepares pieces for mailing, etc.
  • Assists with research.
  • Ensures the Marketing Department has adequate supply of various marketing items and office supplies. 
  • Assists Marketing Officer in maintaining website and social media platforms.
  • Responsible for maintaining and updating portions of Kitsap Bank’s Intranet.
  • Assists Marketing Officer with email marketing efforts, including data scrubbing and campaign editing.
  • Manages bank’s printed materials and promotional items inventory; maintaining an adequate supply, establishing re-order points, keeping a running inventory, serving as main point of contact with vendors, placing orders and fulfilling branch requests.
  • Assists in planning, budgeting, racking and assessing marketing promotions.
  • Maintains the department budget, including managing purchase orders.
  • Takes and edits photos and videos; maintains photo and video library.
  • Coordinates and distributes effective marketing collateral to support internal and Kitsap Bank marketing campaigns.
  • Manages payments database and correspondence to Community Partners.
  • Provide communications support, including copywriting and editing, preparing PowerPoint presentations and correspondence.
  • Assembles and distributes copies of internal/external promotional pieces and other general information to the branches and departments.
  • Contributes to overall department needs.

Additional Responsibilities:

Other duties as assigned.

Required Education, Experience, and Skills
  • Bachelor’s degree or equivalent work experience with emphasis on English, Communications, Marketing, or related field.  Equivalent combinations of education and experience will be considered.
  • One to two years communications or marketing experience preferred. 
  • Demonstrates a high level of technical acuity and strong attention to detail in regard to maintaining an inventory, working with databases, editing and formatting materials, and preparing banking proposals.
  • Excellent written skills.
  • Acute attention to detail.
  • Proficient in Microsoft Word, Excel and Power Point
  • Photography and videography skills.
  • Graphic design skills preferred.
  • Able to work effectively under pressure and independently with minimal supervision.
  • Banking or financial services industry experience preferred.  Strong working knowledge of regulatory compliance and Kitsap Bank policy.
  • Must be a team player with a positive attitude.
  • Strong communication and customer service skills.
  • Ability to effectively utilize computer technology. 
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine.

Physical Requirements:

  • Ability to sit at a work station for long periods of time.
  • Ability to lift up to 50 lbs.
  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients. 
  • Ability to discern information and formulate appropriate action. 
Benefits
  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts and Health Spending Accounts
  • Lifestyle Spending Accounts
  • Health Reimbursement Accounts
  • Employee Assistance Program
  • Company Sponsored Life/AD&D and Long Term Disability
  • Voluntary Plans (Accident, Hospital Indemnity, Critical Illness, Short-Term Disability, Cancer Riders, and Life/AD&D Insurance)
  • Pet Insurance

Retirement:

  • 401k (match 4%) and Profit Sharing

Time Off:

  • 10 Vacation Days (prorated for first year)
  • 2 Personal Days
  • 1 Volunteer Time Off Day
  • 11 Holidays
  • 1 Sick Day per Month
Technical Specialist
Location
Bremerton
Category
Information Technology
Summary

Summary: The Technical Specialist will ensure a stable operation of all hardware, software, and communications used by bank personnel. This includes installation, maintenance, user support, optimization, and security implementation and ongoing support and monitoring of each of these systems. Also, analyze and resolve end user problems in a timely and accurate fashion.  Provide backup and higher level support for the Help Desk area when needed.  Provides excellent customer service and represents Kitsap Bank in a courteous, professional manner.   

Salary Grade:              16   Range: $21.35 - $32.04      

This position may be eligible for an annual bonus depending on business factors and if the employee meets eligibility criteria.

Essential Functions:

  • Install, configure, maintain, and troubleshoot end user PC workstation hardware and peripheral devices.
  • Install, configure, and maintain telecommunications and end user PC workstation software and software image builds and deployment.
  • Virtual desktop interface deployment and management 
  • Install, configure, and troubleshoot printers and multi-function units to include driver maintenance, scan to email, and fax operations.
  • Receive and respond to incoming calls and/or emails regarding telecommunications, and PC hardware and software problems.
  • Maintain an inventory of all hardware and software components.
  • Accurately document instances of hardware and software failure, repair, installation, and removal.
  • Support implementation of hardware and software for IT initiatives.
  • Performs IP telephony system adds, moves, changes in conjunction with IT requirements.
  • Provides second tier technical Help Desk support.  This includes password resets, troubleshooting and answering internal employee questions relating to bank software and hardware.
  • Maintains tickets for outstanding issues, call count logs, purchase requests and hardware/software audits. Escalate and coordinates follow-up with IT staff for prompt resolution of outstanding tickets.

Additional Responsibilities:

  • Perform other duties as required and assigned.

 

Required Education, Experience, and Skills
  • High school diploma or GED required.
  • Associates degree or technical school training in applicable technology fields preferred.
  • Minimum of three years of experience working in a technical environment preferred.  Equivalent combinations of education and experience may be considered.
  • In-depth knowledge of how IT successfully integrates the primary functions within a financial institution. 
  • Excellent communication skills (including listening, writing and speaking).
  • Strong analytical and problem resolution skills.
  • Detail-oriented and able to work with accuracy.
  • Ability to work independently and a self-starter. 
  • Excellent customer service skills.
  • Exhibits a professional manner in dealing with others and works to maintain effective working relationships.

Physical/Mental Requirements:

  • Work is normally performed in a general office setting during daytime hours, including some overtime and extensive computer work. 
  • Some exposure to outside elements while traveling to and from building on the worksite premise. 
  • Reading, writing and speaking and understanding English at a level necessary to perform assigned responsibilities. 
  • Position frequently involves hearing, speaking, feeling, sitting and repetitive motions of hands/wrists. 
  • Requires the use of close and distance vision. 
  • Able to sit at a workstation for long periods of time. 
  • Frequent bending and lifting up to 30 lbs.
  • Ability to walk and climb stairs throughout the work shift. 
Benefits
  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts and Health Spending Accounts
  • Lifestyle Spending Accounts
  • Health Reimbursement Accounts
  • Employee Assistance Program
  • Company Sponsored Life/AD&D and Long Term Disability
  • Voluntary Plans (Accident, Hospital Indemnity, Critical Illness, Short-Term Disability, Cancer Riders, and Life/AD&D Insurance)
  • Pet Insurance

Retirement:

  • 401k (match 4%) and Profit Sharing

Time Off:

  • 10 Vacation Days (prorated for first year)
  • 2 Personal Days
  • 1 Volunteer Time Off Day
  • 11 Holidays
  • 1 Sick Day per Month
Financial Service Specialist I, II or Senior (DOE)
Location
Gig Harbor
Category
Retail Banking
Summary

The Financial Service Specialist I (FSS I) provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients.  The FSS I builds and enhances client relationships by actively promoting the Bank’s products and services.  Interviews clients to determine banking needs and makes appropriate referrals to enhance client relationships.

Compensation Structure:

Grade:              14    Range: $17.53 - $25.25

Grade:              15    Range: $19.13 - $27.74

Grade:              16    Range: $21.35 - $32.04

This position may be eligible for quarterly incentive pay and an annual bonus depending on business factors and if the employee meets eligibility criteria.

Essential Functions:

  • Leads key sales initiatives by meeting or exceeding individual sales goals and contributing to the achievement of branch sales goals.
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed. 
  • Interviews clients to determine banking needs.  Discusses consumer and commercial products.
  • Accurately quotes rates, terms and programs to meet client consumer lending needs.  Facilitates the end to end process from loan origination to closing for both non real estate and real estate secured lending products.
  • Opens and processes new accounts including all types of consumer and business deposit accounts and safe boxes.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Assists branch manager with branch meetings and staff training.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.  
  • Develops, maintains and demonstrates a thorough knowledge of Kitsap Bank products and services, documentation requirements and systems operation.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of customer information.
  • Backs up teller line as necessary; accurately and efficiently processes and records routine teller transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments and money transfers.  
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of two years customer service and/or sales experience.  Banking or financial service industry experience preferred.  Equivalent combinations of education and experience will be considered.
  • Minimum of two years cash handling experience.
  • Knowledge of banking products and services and the consumer lending process.
  • Ability to assess client needs and identify opportunities for cross-selling Bank products and services. 
  • Demonstrated success building and enhancing client relationships. 
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Strong written and verbal communication skills.
  • Ability to perform basic math – addition, subtraction, multiplication, fractions and percentages. 
  • Ability to effectively utilize computer technology. 
  • Ability to work a flexible schedule.
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator
  • Must meet NMLS registration requirements*

*Note:  This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008. You will be subject to the required registration process, which includes a criminal background check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. The Bank will verify whether the applicant has been included in any of the following lists:  U.S. System for Award Management (SAM), the HUD Limited Denial of Participation List (LDP List), or the Federal Housing Finance Agency’s (FHFA) Suspended Counterparty Program (SCP) list.  Inclusion on any of these lists may also result in a rescission of your offer or termination of employment.

Physical/Mental Requirements:

  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients
  • Travel is occasionally required to client’s places of business and to attend community events.  
  • Ability to discern information and formulate appropriate action. 
  • Ability to lift up to 30 pounds.
Benefits
  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts and Health Spending Accounts
  • Lifestyle Spending Accounts
  • Health Reimbursement Accounts
  • Employee Assistance Program
  • Company Sponsored Life/AD&D and Long Term Disability
  • Voluntary Plans (Accident, Hospital Indemnity, Critical Illness, Short-Term Disability, Cancer Riders, and Life/AD&D Insurance)
  • Pet Insurance

Retirement:

  • 401k (match 4%) and Profit Sharing

Time Off:

  • 10 Vacation days (prorated during first year)
  • 2 Personal Days
  • 1 Volunteer Time Off Day
  • 11 Holidays
  • 1 Sick Day per Month
Loan Coordinator I or II (DOE)
Location
Bremerton - Remote
Category
Loan Operations
Summary

The Loan Coordinator works collaboratively with a relationship team consisting primarily of Relationship Managers, Credit Analyst, Credit Officer, Loan Origination, and Loan Operations to efficiently deliver lending solutions to our clients and prospects.  The Loan Coordinator is responsible for driving the loan closing process from start to finish; initiating renewals and extensions with assistance of the Relationship Managers. The Loan Coordinator may assist the Relationship Manager in originating new loans and providing servicing support for existing customers; including facilitating and performing various functions with loan documentation, compliance and relationship servicing. 

Compensation Structure:

Grade: 15   Range:  $19.13 – $27.74                

            16   Range:  $21.35 – $32.04

This position may be eligible for an annual bonus depending on business factors and if the employee meets eligibility criteria.

Essential Functions:

  • Responsible for ordering and reviewing documentation of all types of commercial loans including real estate, construction, and C & I loans. Responsible for ensuring the accurate representation of business terms, conformity to credit approval, bank policies, prepares accurate closing instructions, and ensures all appropriate signatures have been obtained.
  • Works closely with multiple parties including at times, outside counsel, title companies, escrow officers and other lenders to achieve a well-coordinated and timely loan closing.
  • Gathers, organizes, and maintains audit quality documents for commercial/business loan files with minimal errors and or assistance per Bank Policy. Reviews all entity formation documentation to gain an understanding of the borrowing and guaranteeing entities associated with a loan.
  • Orders all appropriate documents for collateral documentation (i.e., appraisals, title commitments, flood reports, vehicle titles, UCC summaries, etc.) identifies items and takes timely action on conditions to be satisfied with minimal assistance from the Relationship Manager.
  • Communicates and coordinates activities with Borrower, Relationship Managers, Credit Officer, Credit Analyst, Loan Origination, and Loan Operations to meet deadlines, closing expectations, loan set-up, and maintenance.
  • Proactively provides process improvements to continuously enhance client servicing, documentation efficiency, and quality.
  • Monitors and coordinates upcoming loan reviews and renewals, working with the Relationship Manager, Credit Analyst, Credit Officer, and client to ensure timely renewal.
  • Adheres to and is knowledgeable on federal, state, and compliance regulations including BSA/AML program, USA Patriot ACT, OFAC and related due diligence. Adheres to all Bank compliance procedures and requirements.

Additional Responsibilities:

  • Works with the Relationship Manager and Borrower to timely resolve deficiencies or documentation exceptions sited from both internal and external audits.
  • Prepares periodic reports for Relationship Manager and/or management review.
  • Determines appropriate course of action and directs resources to collect payment or otherwise clear delinquent status.
  • Inputs, monitors, and assists the Relationship Manager in the timely completion of tasks  related items such as collateral tracking and collection of financial statements  
  • Direct contact for the Borrower for addressing any servicing issues, including advances, payments, payoff requests, payment of bills related to loan closing in accordance with various credit facilities, maintains necessary documentation for transactions, and returned mail.
  • Assists with identifying referral opportunities for partner products and services.
  • Other duties as assigned
Required Education, Experience, and Skills
  • High School diploma or GED
  • Three to Five Banking Experience; Preferred two to five years Commercial Banking loan assistant or relevant work experience. 
  • Excellent interpersonal skills and communication skills, including ability to work on a team and apply good human relationship skills in dealing with bank staff, clients and prospective customers.
  • Strong organizational, analytical problem solving skills with attention to detail and ability to effectively multi-task, prioritize, and thrive in a dynamic, fast paced work environment. 
  • Knowledge of bank products, services, department procedures, policies, and regulations to ensure proper loan completion and customer service.
  • Knowledgeable regarding aspects of documentation relating to commercial loans, lines, construction, and mortgages including: Regulatory requirements, proper titling, and loan structures.
  • Proficient knowledge of PC applications, including but not limited to Microsoft Word, Excel, and Outlook

Physical Requirements:

  • Ability to sit at a work station for long periods of time.
  • Occasionally must stand and move around the office.
  • Frequent bending and lifting.
  • Ability to lift up to 30 lbs.
Benefits
  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts and Health Spending Accounts
  • Lifestyle Spending Accounts
  • Health Reimbursement Accounts
  • Employee Assistance Program
  • Company Sponsored Life/AD&D and Long Term Disability
  • Voluntary Plans (Accident, Hospital Indemnity, Critical Illness, Short-Term Disability, Cancer Riders, and Life/AD&D Insurance)
  • Pet Insurance

Retirement:

  • 401k (match 4%) and Profit Sharing

Time Off:

  • 10 Vacation Days (prorated for first year)
  • 2 Personal Days
  • 1 Volunteer Time Off Day
  • 11 Holidays
  • 1 Sick Day per Month
Deposit Support Specialist I, II or III (DOE)
Location
Bremerton
Category
Information Technology
Summary

Deposit Support I provides effective operational services by performing the following deposit servicing functions within the department: Input, research, maintenance, verification, BranchCustomer telephone support, balancingreconciling and problem solving. 

Compensation Structure:

Grade:             14    Range:  $17.53 - $25.25                

                        15    Range:  $19.13 - $27.74

                        16    Range:  $21.35 - $32.04

This position may be eligible for an annual bonus depending on business factors and if the employee meets eligibility criteria.

 Essential Functions:

  • Maintain an average of 100 client and branch support calls per month over a 12-month period utilizing Contact Center platform for documentation. 
  • Perform or complete training in the job duties below as assigned by management:
  • Deposit Control Balancing – reconciliation, research, and resolution of all deposit accounts to the general ledger
  • Account Reconciliation – Reconciliation/Balancing of discrepancies for Bank Control accounts
  • Chargebacks - Process daily charge back checks for returned deposited items within acceptable timeframes based upon return codes, according to customer requests and in adherence to Reg CC
  • IRS Reporting - IRS Interest Reporting for Bonds Redeemed and interest earned on Deposit Accounts to ensure all year-end tax reporting is accurate.
  • Transfer Setup - Perform transfer setups received from branches using IBS Insight CIS / Deposit and IFMS systems and review to ensure requests received will function appropriately
  • Safe Box - Complete Safe Deposit Box setup and maintenance requests received from branches for verifying boxes are set-up appropriately and ensuring correct payments and key deposits were collected or disbursed.
  • New Accounts - Verification of New Accounts report - review all new accounts opened to ensure all settings meet bank standards and complete additional maintenance as needed.
  • Dollar Transactions - Verify and perform all online dollar transactions from branch requests to ensure appropriate general ledger offsets and ensure requests meet bank standards.
  • EFT Disputes - Support retail staff by assisting clients with EFT inquires and maintenance for Visa debit cards and entering disputes in to Centrix program.
  • Mail Processing - Processes and sorts all outgoing mail according to size and zip code.  Labels and prepares documentation needed by the U.S. Postal Service for all outgoing mail.  Performs daily and monthly maintenance to the Neo Post mail machine.  Assists in supporting branches with mail delivery/receipt questions or problems.  Prepares overdraft notices for mailing.
  • Explores options to reduce mailing costs.
  • Pick up mail and all lockbox transactions on a daily basis.
  • Documentation Review - Complete retail deposit document review and log exceptions.  
  • Safe Box Access - Review and enter safe box access tickets. 
  • Transaction Review - Reviews large dollar transactions for signatures and proper endorsements.
  • Research - Processes daily branch research requests and render notices and/or statements as needed.
  • File Transmission - Monitor and document all files sent to and received from Kaye Smith.
  • Return Mail – Complete required maintenance for return mail.

Additional Responsibilities:

  • Participate in achieving critical and interim goals to meet service level agreement and budget.
  • Work in collaboration with branch personnel to research and resolve issues. 
  • Help minimize costs associated with supplies, equipment, staffing and other expense
  • Actively participate and contribute in team and department meetings to disseminate information and acceptance of new procedures.
  • Fosters team approach and promotes professional relationships within Deposit Support and other departments within the bank.
  • Monitoring and reviewing FIS Bulletins essential to job functions.
  • Upon completion of cross training, each employee is required to complete a thorough review of all written procedures related to the task and make notes to review with management before they are considered proficient in the task. 
  • Performs related duties as assigned.
Required Education, Experience, and Skills
  • High School Diploma or GED.
  • 2 to 3 years customer service and clerical experience in a banking or financial services industry.   Equivalent combinations of education and experience may be considered.
  • Thorough understanding of deposit operations, deposit account histories and the function of on-line activity and corrections.
  • Demonstrate ability to balance a cash drawer or experience reconciling accounts.
  • Ability to effectively prioritize work projects and meet deadlines.
  • Must have the ability to work with speed and accuracy.
  • Working knowledge and experience with personal computers (Microsoft Word, Excel and Email), and ability to operate other standard office equipment such as a typewriter and 10 key calculator/adding machine.
  • Ability to navigate, inquire and perform maintenance using FIS applications.
  • Strong interpersonal and customer service skills to represent the Bank in a positive manner dealing with customers, bank employees and team members.
  • Previous work experience requiring good judgement, problem solving and organizational skills.
  • Ability to work independently and take initiative.
  • Ability to function efficiently and effectively under pressure while maintaining a professional demeanor.
  • Self-motivated and be flexible/adaptable to change.

Physical Requirements:

  • Ability to communicate effectively on the telephone, hearing and speaking clearly.
  • Ability to sit at a work station for long periods of time.
  • Occasionally must stand and move around the office.
  • Ability to lift up to 20 lbs.
Benefits
  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts and Health Spending Accounts
  • Lifestyle Spending Accounts
  • Health Reimbursement Accounts
  • Employee Assistance Program
  • Company Sponsored Life/AD&D and Long Term Disability
  • Voluntary Plans (Accident, Hospital Indemnity, Critical Illness, Short-Term Disability, Cancer Riders, and Life/AD&D Insurance)
  • Pet Insurance

Retirement:

  • 401k (match 4%) and Profit Sharing

Time Off:

  • 10 Vacation Days (prorated for first year)
  • 2 Personal Days
  • 1 Volunteer Time Off Day
  • 11 Holidays
  • 1 Sick Day per Month
Client Service Specialist I, II, III or Senior Float (DOE)
Location
Silverdale
Category
Retail Banking
Summary

The Client Service Specialist I Float provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients. Accurately and efficiently processes and records routine transactions for Bank clients throughout a Region.  Actively promotes the Bank’s products and services to gain and deepen client relationships.

Compensation Structure:

Grade:              12    Range: $15.74 - $20.16

Grade:              13    Range: $15.94 - $22.96

Grade:              14    Range: $17.53 - $25.25

Grade:              15    Range: $19.13 - $27.74 

This position may be eligible for quarterly incentive pay and an annual bonus depending on business factors and if the employee meets eligibility criteria.

Essential Functions:

  • Accurately and efficiently processes and records routine transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments, and money transfers. 
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed. 
  • Discusses consumer and commercial products, quotes product rates when appropriate. 
  • Assists with branch and/or drive-up opening and closing procedures.
  • Assists clients with safe deposit box services. Processes payments and key deposits and refunds.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.
  • Develops, maintains and demonstrates a basic knowledge of current Bank products and services. 
  • May perform or back up vault and ATM duties.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of client information. 

Additional Responsibilities:

  • Other duties as assigned. 
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of six months cash handling, customer service and/or sales experience.
  • Ability to accurately handle cash.
  • Ability to work a flexible schedule and travel between branches as needed.
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Ability to perform basic math ? addition, subtraction, multiplication, fractions and percentages.?
  • Ability to effectively utilize computer technology.?
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator.
  • Banking experience preferred.

Physical/Mental Requirements:

  • Ability to stand during the work shift.?
  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists.?
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients.??
  • Ability to discern information and formulate appropriate action.?
  • Ability to lift up to 30 pounds.
Benefits
  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts and Health Spending Accounts
  • Lifestyle Spending Accounts
  • Health Reimbursement Accounts
  • Employee Assistance Program
  • Company Sponsored Life/AD&D and Long Term Disability
  • Voluntary Plans (Accident, Hospital Indemnity, Critical Illness, Short-Term Disability, Cancer Riders, and Life/AD&D Insurance)
  • Pet Insurance

Retirement:

  • 401k (match 4%) and Profit Sharing

Time Off:

  • 10 Vacation days (prorated during first year)
  • 2 Personal Days
  • 1 Volunteer Time Off Day
  • 11 Holidays
  • 1 Sick Day per Month
Client Service Specialist I, II, III or Senior (DOE)
Location
Port Hadlock
Category
Retail Banking
Summary

The Client Service Specialist I (CSS I) provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients at branches.  Accurately and efficiently processes and records routine transactions for Bank clients.  Actively promotes the Bank’s products and services to gain and deepen client relationships.

Compensation Structure:

Grade:              12         Range: $15.74 - $20.86            

Grade:              13         Range: $15.94 - $22.96

Grade:              14         Range: $17.53 - $25.25

Grade:              15         Range: $19.13 - $27.74

This position may be eligible for quarterly incentive pay and an annual bonus depending on business factors and if the employee meets eligibility criteria.

Essential Functions:

  • Accurately and efficiently processes and records routine transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments, and money transfers. 
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed. 
  • Discusses consumer and commercial products, quotes product rates when appropriate. 
  • Assists with branch and/or drive-up opening and closing procedures.
  • Assists clients with safe deposit box services. Processes payments and key deposits and refunds.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.
  • Develops, maintains and demonstrates a basic knowledge of current Bank products and services. 
  • May perform or back up vault and ATM duties.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of client information. 

Additional Responsibilities:

  • Other duties as assigned. 
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of six months cash handling, customer service and/or sales experience.
  • Ability to accurately handle cash.
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Ability to perform basic math – addition, subtraction, multiplication, fractions and percentages. 
  • Ability to effectively utilize computer technology. 
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator.
  • Banking experience preferred.

Physical/Mental Requirements:

  • Ability to stand during the work shift. 
  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients.  
  • Ability to discern information and formulate appropriate action. 
  • Ability to lift up to 30 pounds.
Benefits
  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts and Health Spending Accounts
  • Lifestyle Spending Accounts
  • Health Reimbursement Accounts
  • Employee Assistance Program
  • Company Sponsored Life/AD&D and Long Term Disability
  • Voluntary Plans (Accident, Hospital Indemnity, Critical Illness, Short-Term Disability, Cancer Riders, and Life/AD&D Insurance)
  • Pet Insurance

Retirement:

  • 401k (match 4%) and Profit Sharing

Time Off:

  • 10 Vacation days (prorated during first year)
  • 2 Personal Days
  • 1 Volunteer Time Off Day
  • 11 Holidays
  • 1 Sick Day per Month
Kitsap Bank is proud to be an Equal Opportunity Employer