Job Opportunities

Current Job Opportunities

Assistant Branch Manager
Location
Sequim
Category
Retail Banking
Summary

Summary:  The Assistant Branch Manager assists the Branch Manager in directing the daily operations and sales activities at a designated branch location.  Responsible for branch service excellence ensuring Kitsap Bank service standards are followed.  Incumbents for this position are committed to a career path leading to Retail Branch Management.

Essential Functions:

  • Assists Branch Manager in developing a comprehensive plan for attainment of branch goals.
  • Supports business partners in achievement of referral/sales goals (Mortgage, Commercial/Business Loans, Consumer Loans, Investments, Merchant Services and Cash Management).
  • Assigns work goals/performance expectations.  Communicates business goals, objectives and performance results.  Trains and develops employees to perform job duties in accordance with bank policy and performance standards.
  • In partnership with Human Resources and the Branch Manager, consults and provides direction to branch employees in the areas of performance management, coaching, training and progressive discipline. 
  • Prepares payroll and maintains branch employee attendance records. 
  • Assists Branch Manager in scheduling work hours, rest breaks and lunch breaks for branch employees.
  • Ensures compliance with all Human Resource policies, procedures, state and federal employment laws and regulations.
  • Ensures compliance with banking laws, regulations, audit, and security procedures.
  • Accountable for all documentation.  Responsible for reporting all applicable transactions completely and with acceptable quality and accuracy.
  • Uses sound judgment in decision making to include transaction approvals such as; overdrafts, check cashing, deposits and new accounts.
  • Actively ensures compliance with the Kitsap Bank Code of Ethics and all anti-money laundering, bank secrecy act, information security and suspicious activity reporting requirements, polices and procedures.
  • Perform other duties as assigned, including being cross-trained and utilized on other branch positions as deemed necessary. 
  • Acts as a conduit for communication within the branch including support of thoughts and ideas for branch improvement and overall bank improvement.
  • Promotes and improves the sales effectiveness of the staff by coaching and assisting branch employees to meet individual and team goals.
  • Participates in business development opportunities within the market area including special events, publicity, promotions and sales calls.
  • Participates in community activities.
  • Interviews clients to determine banking needs.  Discusses consumer and commercial products.
  • Accurately quotes rates, terms and programs to meet client consumer lending needs.  Facilitates the end to end process from loan origination to closing for both non real estate and real estate secured lending products.
Required Education, Experience, and Skills
  • High school diploma or GED.
  • Minimum of 3 years management, supervisory or lead experience in a bank or financial services industry.  Equivalent combinations of education and experience will be considered.
  • In-depth knowledge of retail consumer deposit and loan products and commercial products and services.  Demonstrated ability to cross sell services, deepen client relationships and develop new business.
  • Demonstrated ability to lead customer focused teams who model the skills consistent with Kitsap Bank service standards. 
  • Ability to deal effectively and tactfully with employees and both internal and external clients.
  • Excellent interpersonal and communication skills, along with effectiveness in time management and leadership.
  • Must possess analytical skills necessary to make sound business decisions.
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, and ten-key calculator.
  • Ability to effectively utilize computer technology.
  • Must meet NMLS registration requirements*

*Note:  This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008. You will be subject to the required registration process, which includes a criminal background check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.  The Bank will verify whether the applicant has been included in any of the following lists:  U.S. System for Award Management (SAM), the HUD Limited Denial of Participation List (LDP List), or the Federal Housing Finance Agency’s (FHFA) Suspended Counterparty Program (SCP) list.  Inclusion on any of these lists may also result in a rescission of your offer or termination of employment.

Commercial Loan Documentation I, II, III, or Senior (DOE)
Location
Remote - Bremerton
Category
Loan Operations
Summary

The primary responsibility of the Commercial Loan Documentation I position is the accurate processing, documenting and perfecting collateral for non-real estate related and non-complex commercial loan files.  This position also requires being an active member and mentor of a highly evolved work team in the Loan Servicing Center.

Essential Functions:

  • Ensures all loan documents are completed properly as prescribed in Bank policy and guidelines for all non-real estate related, and non-complex commercial loans.
  • Communicates effectively with relationship managers and branch loan coordinators to ensure all loan files include all appropriate documentation, including signed approvals.
  • Responsible for accurately inputting new, renewed or extension loan for non-real estate and non-complex commercial loans requests into the Bank’s core system, as well as funding the transaction, if necessary, and making the appropriate accounting entries. 
  • Ensures that all collateral is perfected and secondary products are ordered or filed, UCC filings and updating ticklers as necessary.
  • Prepares files for scanning and checks for accuracy all completed loan files.
  • Completes various reports and perform monthly reconciliations as required.
  • Reviews all non-real estate and non-complex commercial lending transactions to ensure compliance with all regulations

Additional Responsibilities:

  • Performs other duties as assigned.
  • Complete all on-line compliance training courses as assigned.
  • Cross trained in all areas of the loan servicing department.
Required Education, Experience, and Skills
  • High school diploma or GED required.
  • This is an entry level position with no previous documentation skills required, however, some lending exposure is preferable. 
  • Excellent organizational skills, communication (written and oral) and interpersonal skills and attention to detail are required.
  • The use of decision-making, problem analysis, independent judgment or action and discretion.
  • Ability to exercise sound, independent judgment and take initiative.
  • Ability to work with accuracy in an environment with multiple distractions.
  • Basic knowledge of personal computers and Microsoft Office Suite, and ability to operate other standard office equipment such as typewriter, and 10 key calculator/adding machine.
Financial Service Specialist I, II or Senior (DOE)
Location
Olympic Peninsula - Multiple Locations
Category
Retail Banking
Summary

The Financial Service Specialist I (FSS I) provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients.  The FSS I builds and enhances client relationships by actively promoting the Bank’s products and services.  Interviews clients to determine banking needs and makes appropriate referrals to enhance client relationships.

This position is open in the following locations:

  • Bainbridge Island
  • Port Hadlock
  • Port Angeles
  • Gig Harbor

Essential Functions:

  • Leads key sales initiatives by meeting or exceeding individual sales goals and contributing to the achievement of branch sales goals.
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed. 
  • Interviews clients to determine banking needs.  Discusses consumer and commercial products.
  • Accurately quotes rates, terms and programs to meet client consumer lending needs.  Facilitates the end to end process from loan origination to closing for both non real estate and real estate secured lending products.
  • Opens and processes new accounts including all types of consumer and business deposit accounts and safe boxes.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Assists branch manager with branch meetings and staff training.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.  
  • Develops, maintains and demonstrates a thorough knowledge of Kitsap Bank products and services, documentation requirements and systems operation.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of customer information.
  • Backs up teller line as necessary; accurately and efficiently processes and records routine teller transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments and money transfers.  
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of two years customer service and/or sales experience.  Banking or financial service industry experience preferred.  Equivalent combinations of education and experience will be considered.
  • Minimum of two years cash handling experience.
  • Knowledge of banking products and services and the consumer lending process.
  • Ability to assess client needs and identify opportunities for cross-selling Bank products and services. 
  • Demonstrated success building and enhancing client relationships. 
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Strong written and verbal communication skills.
  • Ability to perform basic math – addition, subtraction, multiplication, fractions and percentages. 
  • Ability to effectively utilize computer technology. 
  • Ability to work a flexible schedule.
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator
  • Must meet NMLS registration requirements*

*Note:  This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008. You will be subject to the required registration process, which includes a criminal background check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. The Bank will verify whether the applicant has been included in any of the following lists:  U.S. System for Award Management (SAM), the HUD Limited Denial of Participation List (LDP List), or the Federal Housing Finance Agency’s (FHFA) Suspended Counterparty Program (SCP) list.  Inclusion on any of these lists may also result in a rescission of your offer or termination of employment.

Residential Loan Operations Specialist I, II, or Senior (DOE)
Location
Remote - Bremerton
Category
Loan Operations
Summary

The Residential Loan Operations Specialist I is responsible for accurate and timely operations of the Bank’s loan process for Residential Real Estate and Non Real Estate Consumer Lending. This includes collaborating with our Third Party Fulfillment Partner on Consumer and Mortgage Real Estate loans, executing review of loan documentation for all loan types and dispositions, and funding and booking loans as well as processing, documenting, booking and funding Non-Real Estate Consumer loans. Additionally this position is responsible for all duties of Lock Desk operations and various types of high level reporting on all loan types to include HDMA reporting.  This position reports to the VP, Residential Loan Operations Manager.

Essential Functions

Lock Desk:

  • Responsible for executing all activities of the Lock Desk, including but not limited to, confirming and processing lock requests, extensions, and re-locks while adhering to and enforcing the Rate Lock Policy. Registering and locking loans with investors; ensuring accuracy and alignment between the LOS and the investor system. Delivering lock confirmations to the Loan Officers and fulfillment along with maintaining accurate reporting and records.            

Loan Documentation:

  • Review loan documentation ensuring it is completed compliantly, timely and properly as prescribed in policy and guidelines for all loan types and file dispositions.  Communicates effectively with fulfillment partners, loan officers, branch staff, borrowers and third party vendors to ensure all files include appropriate documentation.  Also responsible for reviewing loan documents produced before sent to the borrower to execute.  

Loan Funding/Booking:

  • Responsible for all steps required for closing, funding and booking new loans for all loan types. Also executes post-closing steps to include but not limited to scanning and tracking closed files, and balancing and processing purchase advices received by the investor.  

Reporting/Servicing:

  • Complete and ensure accurate reporting for HMDA, Locks, Pipeline, and other various reports as required.  Track and monitor file delivery and trailing documents.  Process escrow payments and vendor billing.  Service existing portfolio loans to include but not limited to prepare and process various Change in Terms documents for modifications, extensions, and renewals.

Loan Processing: Non-Real Estate Loans

  • All processing and loan documentation steps including but not limited to preparing and reviewing loan documents, funding and booking, perfecting collateral, scanning, and tracking trailing docs.

Additional Responsibilities:

  • Complete monthly certifications
  • Complete all on-line compliance training courses as assigned
  • Cross trains in all functions of the department
  • Keep current with all applicable regulatory and compliance requirements
  • Keep current with all system updates
  • Performs other duties as assigned
Required Education, Experience, and Skills
  • High school diploma or GED.
  • A minimum of one to two years related work experience in loan operations, documentation, processing or lending environment.  Equivalent combinations of education and experience may be considered.
  • Knowledge of all systems related to loan documentation booking and funding preferred.
  • Basic knowledge of requirements applicable to various residential lending programs.
  • Knowledge of regulatory and compliance requirements.
  • Maintain production standards with a high level of accuracy.
  • Strong written and verbal communication skills. Ability to communicate well, on the phone and in person, demonstrating courtesy, tact and patience.
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Ability utilize computer technology effectively. 
Commercial Deposits Officer
Location
Remote - Gig Harbor
Category
Retail Banking
Summary

Summary: 

The Commercial Deposits Officer provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients and prospects. The Commercial Deposits Officer will be responsible for delivering a high level of customer service and support to Kitsap Bank clients and prospects across multiple business lines inclusive of Commercial Payments Advisors, Commercial Banking Relationship Managers, Retail Banking, Deposit Support and Online Support. 

Essential Functions:

  • Opens and maintains deposit accounts (checking, savings, money market, CDs, ICS and CDARS) for all Commercial Banking clients in accordance with regulations (U.S.A. Patriot Act, BSA/AML, etc.), compliance and audit requirements.
  • Functions as the primary point of contact for Commercial Banking deposit accounts.
  • Manages the client implementation of deposit products and services by preparing and reviewing deposit agreements in partnership with Retail.
  • Travel to meet clients as needed in various locations and cities as part of implementation.
  • Communicates the implementation status to Commercial Relationship Managers and follows up with clients post-implementation and communicates status to internal staff as required.
  • Responds to internal and external client inquiries regarding deposit services.
  • Will work with Retail partners to communicate overdrafts.
  • Researches and responds to client inquires, verifies account information, resolves client concerns or refers them to appropriate personnel as necessary.
  • Proactively consult with clients, Commercial Payments Advisors, Commercial Relationship Managers.
  • Provides technical assistance to new clients and prospects for all deposit services.
  • Set up and maintain all service charge preferences within XAA platform for analysis/customer billing and maintenance.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.  
  • Develops, maintains and demonstrates a thorough knowledge of Kitsap Bank products and services, documentation requirements and systems operations.
  • Maintain the safety and confidentiality of customer information.
  • Other duties as assigned by Management.
Required Education, Experience, and Skills
  • Bachelor’s degree in Business Administration or equivalent professional industry experience.
  • Minimum of three to five years’ experience the financial services industry and/or related customer service in commercial or retail banking, with exceptional knowledge of commercial deposit products and services. Equivalent combinations of education and experience will be considered.
  • Ability to work independently, set priorities and handle multiple tasks with strong attention to detail and accuracy.  
  • Must possess excellent judgement, and the ability to accept responsibility and handle confidential information.
  • Must possess exceptional communication skills and customer service skills with a high level of professionalism, whether over phone, video, in person, or in writing.
  • Must be proficient in Word, Excel and PowerPoint Programs.
  • Must be exceptional with computer technology and bank systems.
  • Superior problem solving, researching, and decisions-making skills.
  • Passionate, self-starter, and independent thinker who has the desire to work is a fast-paced organization.
  • Strong ability, desire and enjoyment in working with others as part of a diverse team as well as independently.  Desire to serve and act in the best interest of the client and effectively manage client deposit relationships with multiple internal partners
Client Service Specialist I, II, III, or Senior (DOE)
Location
Olympic Peninsula - Multiple Locations
Category
Retail Banking
Summary

There are Client Service Specialist positions in the following locations:

  • Port Angeles
  • Port Townsend
  • Port Orchard (Bethel & Lund)
  • Fife

The Client Service Specialist I (CSS I) provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients.  Accurately and efficiently processes and records routine transactions for Bank clients.  Actively promotes the Bank’s products and services to gain and deepen client relationships. 

Essential Functions:

  • Accurately and efficiently processes and records routine transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments, and money transfers. 
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed.
  • Discusses consumer and commercial products, quotes product rates when appropriate. 
  • Assists with branch and/or drive-up opening and closing procedures.
  • Assists clients with safe deposit box services. Processes payments and key deposits and refunds.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.
  • Develops, maintains and demonstrates a basic knowledge of current Bank products and services.
  • May perform or back up vault and ATM duties.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of client information. 
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of six months cash handling, customer service and/or sales experience.
  • Ability to accurately handle cash.
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Ability to perform basic math – addition, subtraction, multiplication, fractions and percentages.
  • Ability to effectively utilize computer technology. 
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator
  • Banking experience preferred 
Kitsap Bank is proud to be an Equal Opportunity Employer