Job Opportunities

Current Job Opportunities

Community Relations Officer
Location
Port Orchard
Category
Administration
Summary

The Community Relations Officer is responsible for managing community and public relations activities, and the bank’s corporate philanthropy program.  Represents Kitsap Bank in the community, and communicates our role as a community bank to lawmakers and trade associations.  Develop and maintain strong relationships with community partners, government representatives, trade associations, and key influencers, acting as Kitsap Bank’s brand ambassador.  Provides outstanding written and oral communication and offers a keen understanding of Kitsap Bank’s brand platform and mission.  Responsible for earned media; preparing communications that adhere to Kitsap Bank’s brand and mission, and tracking success.  Works with all internal bank departments as well as external business contacts, including sales partners, and third-party vendors.

Essential Functions:

  • Serves as liaison between the Bank and the local community; represents and engages in external community relations activities in the community.
  • Builds relationships with non-profit community partners through the course of managing the bank’s Community Connections corporate giving program – a half million dollar program with over 100 non-profit recipients annually. 
  • Manages Community Connections inquiries, applications, annual application review, sponsorship benefits, adherence to giving guidelines, and other duties associated with managing the program.
  • Represents Kitsap Bank in the community, communicating our role and position as a community bank, when meeting with lawmakers and trade associations.
  • Create and deliver press releases, media relations content, case studies, white papers, executive bios, corporate newsletter content, corporate communications, letters, brand copy, and speaking proposals.
  • Manages RFP requests, working with internal partners to prepare, edit and assemble RFP responses. 
  • Conduct extensive media outreach.  Prepare media communications, including crisis communications.
  • Tells our story through preparing and maintaining a library of client and employee testimonials.
  • Works with Marketing Coordinator to ensure event needs are met. 
  • Research media coverage and industry trends.
  • Develop fresh story ideas.
  • Shoot photographs as needed, and maintain photographic assets.
  • Supports business development projects and analysis through collateral, promotional items and other support as needed.
  • Seeks out opportunities for earned media. 
  • Monitor communication channels for mentions of Kitsap Bank, including social media, news media and the community.
  • Support cross-functional teams and collaborate with all internal partners, including IT, Compliance, Operations, Lending, etc.
  • Coordinate conferences, retreats, trade shows, and press interviews.
Required Education, Experience, and Skills
  • Bachelor's degree in Public Relations, Communications, Marketing, Journalism or related field or equivalent experience. 
  • Five to ten years of experience in marketing and/or public relations environment, which includes copywriting, media relations, relationship building, preferably in the financial services industry.
  • Proficiency in Adobe PhotoShop and Illustrator.
  • Experience with creating and editing video desired.
  • Graphic design experience a plus. 
  • Must possess excellent written and verbal communication skills.
  • Advanced knowledge of Microsoft Office products.
  • Acute attention to detail. 
  • Must be a creative and innovative thinker, self-motivated and have the ability to thrive in a fast paced, positive, team-spirited environment that often involves a heavy workload.
  • Ability to work independently and as part of a dynamic team
  • Key qualities include positive attitude, team player, self-starter, highly organized with the ability to multi-task while meeting tight timelines.
  • Banking or financial services industry experience preferred. 
  • Excellent customer service skills.
  • Availability to work some evenings and weekends.
  • Strong working knowledge of regulatory compliance and Kitsap Bank policy.

Physical/Mental Requirements:

  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires us e of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients.
  • Ability to discern information and formulate appropriate action.
  • Ability to lift up to 3 pounds. 
Accounting Clerk
Location
Port Orchard
Category
Administration
Summary

Summary:  Performs a variety of routine financial and clerical accounting tasks according to standard operating procedures.  Provides excellent internal and external customer service and represents Kitsap Bank in a courteous, professional manner.

Essential Functions:

  • Processes, records, balances and verifies a variety of accounting transactions;  enters transactions into ledgers and other record books or spreadsheets, reconciles journal entries and bank statements/systems, prepares periodic financial and statistical statements, reports. Assist with certification of Bancontrol, general ledger and correspondent bank account review
  • Assist with payables process; reviews checks/ACH payments for questionable and/or incorrect payment information. Processes payables through a computerized accounting system; reviews questionable and/or unidentified payments for proper account application
  • Performs assigned functions per established routine and intervals such as; process domestic wire transfers, processes Merchant Services customer charges and prepares customer invoices, branch supply allocation and scanning of audit documents per established guidelines.
  • Updates and maintains appropriate reference materials including ongoing procedure modifications.
  • Performs the accounting clerk function in accordance with all regulations, current law, bank policies, work procedures, and instructions.
  • Accurately documents and organizes all supporting documentation for numerous reports/entries.
  • Aid in the research and investigation of questionable items
  • Maintains regular contact with other departments/branches to obtain and convey information and/or to correct transactions.
  • Maintains confidentiality of all customer records, accounts and transactions.
  • Ensures work area is clean, secure, and well maintained.
  • Maintains and files account payable documentation and other miscellaneous filings.
Required Education, Experience, and Skills
  • High school diploma or GED plus one to two years previous work experience as an Accounting Clerk.  Equivalent combinations of education and experience may be considered.
  • Previous accounting experience in a bank or financial industry preferred. Previous work experience which required demonstrated proficiency in decision making, detail orientation, and time management.
  • Ability to exercise sound, independent judgment and take initiative. 
  • Previous experience working within tight timeframes and established deadlines.
  • Able to work with accuracy in an environment with multiple distractions.
  • Must be a team player with a positive attitude.
  • Strong written and verbal communication skills.
  • Excellent customer service skills.
  • Ability to effectively utilize computer technology. 
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, and ten-key calculator.

Physical Requirements:

  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients. 
  • Ability to discern information and formulate appropriate action. 
  • Ability to lift up to 30 pounds.
Courier (On-Call)
Location
Bremerton
Category
Administration
Summary

Summary:  Provides excellent customer service and represents Kitsap Bank in a courteous, professional manner.  Provides pick-up/delivery courier service between Kitsap Bank branches, Administrative offices, Mortgage and Customer Service departments.  The courier also provides pick-up/delivery to various customer locations.

Essential Functions:

  • Ensures that appropriate work is in the correct bag for delivery to branches/departments.
  • Maintains a daily route and schedule.
  • Loads and unloads materials from the vehicle and picks up at various locations.
  • Operates a company vehicle as determined by the bank.
  • Reports to supervisor any vehicular accidents, damage, mechanical or other problems with the company vehicle.
  • Schedules maintenance of vehicle according to bank specifications.
Required Education, Experience, and Skills
  • High School Diploma or GED.
  • Must possess a valid and clear Washington State Driver’s License and submit to a motor vehicle driving records search on an annual basis.
  • Must have the ability to operate a motor vehicle on various highways and throughout commercial areas in high density traffic and during times of inclement weather.
  • Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees.
  • Good organizational skills and the ability to exercise sound judgment.
  • Ability to work independently and take initiative.

Equipment Used:

  • Company Vehicle

Physical Requirements:

  • Must be able to lift up to 50 lbs from floor to shoulder and/or overhead.
  • Must have the ability to stand and/or walk to various locations throughout route.
Enterprise Security Engineer
Location
Bremerton
Category
Information Technology
Summary

The Enterprise Security Engineer is responsible for the security of the Banks data network and all things on it.  They are also the primary IT Incident Handler and IT Forensics Analysis for the Bank.  The Enterprise Security Engineer is responsible for managing the IT Security Analyst. 

Essential Functions:

  • In conjunction with the IT Security Analyst plans, implements, and maintains all network security systems and their corresponding or associated software, including firewalls, intrusion detection systems, SIEMS (Security information and event management), DLP (Data Loss Prevention), web proxy, cryptography software, and anti-virus software.
  • In conjunction with the IT Security Analyst monitors all Banks data security systems (SIEMS, Firewall, IDS, VPN, Web Filter, DLP, device logs, server security logs) for intrusions and anomalies.
  • In conjunction with the IT Security Analyst monitors external threat intel, identifies any new threats that may affect the bank, and develops a plan of action to defend against.
  • Evaluates new security technology.
  • Primary IT Incident Handler and IT Forensics Analysis for the Bank.
  • Works with IT staff and vendors in developing procedures to properly secure desktops, servers, and any other items on the network.
  • Does weekly security scans and audits to identify any security deficiencies and works with IT to fix or mitigate any issues.
  • Responsible for banks security awareness program.
  • Works with other Enterprise Security staff in the upkeep of the Banks Cyber Security Program, Acceptable Use Policy, security playbooks, and other security related documentation.
  • Monitors vendors for security compliance and works with them to fix or mitigate any issues.
  • Sits in meetings on new products, technologies, or anything that connects to the network or touches the banks data and provides security expertise.
  • Attends the IT Steering Committee Meetings and DR/BCP Meetings.  Provides Security expertise.
  • Trains IT staff in basic incident response procedures.
  • Trains IT staff as their backup for administration of the systems.
  • Adheres to documented departmental and corporate standards.
  • Responsible for monitoring the Bank’s cloud assets and data (Salesforce, 0365, etc…).
  • Responsible for the management of the IT Security Analyst. 

Additional Responsibilities:

  • Work after hours and weekend to perform needed security related installs/upgrades without impacting the user community.
  • Monitors critical systems 24/7.
  • Available 24/7 for incidence response.
Required Education, Experience, and Skills
  • Bachelor’s degree in computer science or related discipline preferred.  Equivalent combinations of education and experience may be considered.
  • Industry recognized expert level security certificate required (DOD 8570 Level III)
  • Certificate as an Incident Handler and/or IT Forensics Analysis highly preferred.
  • Experience with current Microsoft technology.  (e.g., Windows Server, Hyper-V, Active Directory, SQL Server, Microsoft Exchange, DNS, DHCP, NPS, VDI.)
  • Proven knowledge of security best practices, architectures, technologies, systems, and products.  (e.g., SIEMS, IDS/IPS, Firewalls, Proxy Servers, Incident Handling, Forensics Analysis, Snort, Nessus, Kali, Security Onion, Wireshark.)
  • Knowledge of security management frameworks such as ISO27001/NIST.  Experience with operation under regulatory adherence required, with extra consideration given for candidates with FCID/FFIEC familiarity.
  • Knowledge of network architectures, technologies, systems, environments, routers, switches, and products, as well as their interaction, tools, topology, and network protocols (e.g., iSCSI, TCP/IP, SNMP, SMTP, DNS, DHCP, Ethernet, LAN/WAN, NAS, SAN.).
  • Experience with cloud computing platforms such as Azure/AWS. 
  • Works independently and works effectively in groups.
  • Ten plus years of work experience directly related to the duties and responsibilities specified. 
  • Strong written and verbal communication skills.
  • Skilled in organizing resources and establishing priorities.
  • Excellent customer interface skills with the ability to effectively communicate with staff on all levels.
  • Ability to communicate technical information to non-technical personnel.
  • Must be self-directed and able to work with minimum supervision. The ability to work under pressure. The ability to maintain composure when faced with a disaster.
  • Must be thorough and detail-oriented with strong organizational skills.
  • Thorough knowledge of a range of computer networking systems and languages, current technological developments and trends in area of expertise.
  • Able to manage and prioritize multiple tasks and remain flexible to changing requirements.
  • Must be willing to take an ownership role to deliver top notch services to all staff members.
  • Must have access to transportation and ability to drive to various bank branches and department locations. 

Physical/Mental Requirements:

  • Position frequently involves hearing, speaking, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients. 
  • Ability to discern information and formulate appropriate action. 
  • Ability to lift up to 30 pounds.
Assistant Branch Manager
Location
Gig Harbor
Category
Retail Banking
Summary

The Assistant Branch Manager assists the Branch Manager in directing the daily operations and sales activities at a designated branch location.  Responsible for branch service excellence ensuring Kitsap Bank service standards are followed.  Incumbents for this position are committed to a career path leading to Retail Branch Management.

Essential Functions:

  • Assists Branch Manager in developing a comprehensive plan for attainment of branch goals.
  • Supports business partners in achievement of referral/sales goals (Mortgage, Commercial/Business Loans, Consumer Loans, Investments, Merchant Services and Cash Management).
  • Assigns work goals/performance expectations.  Communicates business goals, objectives and performance results.  Trains and develops employees to perform job duties in accordance with bank policy and performance standards.
  • In partnership with Human Resources and the Branch Manager, consults and provides direction to branch employees in the areas of performance management, coaching, training and progressive discipline. 
  • Prepares payroll and maintains branch employee attendance records. 
  • Assists Branch Manager in scheduling work hours, rest breaks and lunch breaks for branch employees.
  • Ensures compliance with all Human Resource policies, procedures, state and federal employment laws and regulations.
  • Ensures compliance with banking laws, regulations, audit, and security procedures.
  • Accountable for all documentation.  Responsible for reporting all applicable transactions completely and with acceptable quality and accuracy.
  • Uses sound judgment in decision making to include transaction approvals such as; overdrafts, check cashing, deposits and new accounts.
  • Actively ensures compliance with the Kitsap Bank Code of Ethics and all anti-money laundering, bank secrecy act, information security and suspicious activity reporting requirements, polices and procedures.
  • Perform other duties as assigned, including being cross-trained and utilized on other branch positions as deemed necessary. 
  • Acts as a conduit for communication within the branch including support of thoughts and ideas for branch improvement and overall bank improvement.
  • Promotes and improves the sales effectiveness of the staff by coaching and assisting branch employees to meet individual and team goals.
  • Participates in business development opportunities within the market area including special events, publicity, promotions and sales calls.
  • Participates in community activities.
  • Interviews clients to determine banking needs.  Discusses consumer and commercial products.
  • Accurately quotes rates, terms and programs to meet client consumer lending needs.  Facilitates the end to end process from loan origination to closing for both non real estate and real estate secured lending products.
Required Education, Experience, and Skills
  • High school diploma or GED.
  • Minimum of 3 years management, supervisory or lead experience in a bank or financial services industry.  Equivalent combinations of education and experience will be considered.
  • In-depth knowledge of retail consumer deposit and loan products and commercial products and services.  Demonstrated ability to cross sell services, deepen client relationships and develop new business.
  • Demonstrated ability to lead customer focused teams who model the skills consistent with Kitsap Bank service standards. 
  • Ability to deal effectively and tactfully with employees and both internal and external clients.
  • Excellent interpersonal and communication skills, along with effectiveness in time management and leadership.
  • Must possess analytical skills necessary to make sound business decisions.
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, and ten-key calculator.
  • Ability to effectively utilize computer technology.
  • Must meet NMLS registration requirements*

 

*Note:  This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008. You will be subject to the required registration process, which includes a criminal background check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.  The Bank will verify whether the applicant has been included in any of the following lists:  U.S. System for Award Management (SAM), the HUD Limited Denial of Participation List (LDP List), or the Federal Housing Finance Agency’s (FHFA) Suspended Counterparty Program (SCP) list.  Inclusion on any of these lists may also result in a rescission of your offer or termination of employment.

Physical/Mental Requirements:

  • Ability to stand during the work shift.
  • Ability to lift up to 30 lbs.
  • Requires use of close and distance vision.
  • Position frequently involves hearing, speaking, fingering, standing, walking, bending, lifting and repetitive motions of hands/wrists.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients.
  • Travel is occasionally required to client’s places of business and to attend community events. 
Financial Service Specialist I, II, or Senior Float (DOE)
Location
Port Orchard
Category
Retail Banking
Summary

Summary:  The Financial Service Specialist Float I (FSS I) provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients throughout a Region.  The FSS I builds and enhances client relationships by actively promoting the Bank’s products and services.  Interviews clients to determine banking needs and makes appropriate referrals to enhance client relationships.

Essential Functions:

  • Leads key sales initiatives by meeting or exceeding individual sales goals and contributing to the achievement of branch sales goals.
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed. 
  • Interviews clients to determine banking needs.  Discusses consumer and commercial products.
  • Accurately quotes rates, terms and programs to meet client consumer lending needs.  Facilitates the end to end process from loan origination to closing for both non real estate and real estate secured lending products.
  • Opens and processes new accounts including all types of consumer and business deposit accounts and safe boxes.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Assists branch manager with branch meetings and staff training.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.  
  • Develops, maintains and demonstrates a thorough knowledge of Kitsap Bank products and services, documentation requirements and systems operation.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of customer information.
  • Backs up teller line as necessary; accurately and efficiently processes and records routine teller transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments and money transfers.  
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of two years customer service and/or sales experience.  Banking or financial service industry experience preferred.  Equivalent combinations of education and experience will be considered.
  • Minimum of two years cash handling experience.
  • Knowledge of banking products and services and the consumer lending process.
  • Ability to assess client needs and identify opportunities for cross-selling Bank products and services. 
  • Ability to work a flexible schedule and travel between branches as needed.
  • Demonstrated success building and enhancing client relationships. 
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Strong written and verbal communication skills.
  • Ability to perform basic math – addition, subtraction, multiplication, fractions and percentages. 
  • Ability to effectively utilize computer technology. 
  • Ability to work a flexible schedule.
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator
  • Must meet NMLS registration requirements*

*Note:  This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008. You will be subject to the required registration process, which includes a criminal background check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. The Bank will verify whether the applicant has been included in any of the following lists:  U.S. System for Award Management (SAM), the HUD Limited Denial of Participation List (LDP List), or the Federal Housing Finance Agency’s (FHFA) Suspended Counterparty Program (SCP) list.  Inclusion on any of these lists may also result in a rescission of your offer or termination of employment.

Physical/Mental Requirements:

  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients
  • Travel is occasionally required to client’s places of business and to attend community events.  
  • Ability to discern information and formulate appropriate action. 
  • Ability to lift up to 30 pounds.
Client Service Specialist I, II, III or Senior Float (DOE)
Location
Silverdale
Category
Retail Banking
Summary

Summary:  The Client Service Specialist I Float (CSS I Float) provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients at branches throughout a Region.  Accurately and efficiently processes and records routine transactions for Bank clients.  Actively promotes the Bank’s products and services to gain and deepen client relationships.

Essential Functions:

  • Accurately and efficiently processes and records routine transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments, and money transfers. 
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed. 
  • Discusses consumer and commercial products, quotes product rates when appropriate. 
  • Assists with branch and/or drive-up opening and closing procedures.
  • Assists clients with safe deposit box services. Processes payments and key deposits and refunds.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.
  • Develops, maintains and demonstrates a basic knowledge of current Bank products and services. 
  • May perform or back up vault and ATM duties.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of client information. 
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of six months cash handling, customer service and/or sales experience.
  • Ability to accurately handle cash.
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Ability to work a flexible schedule and travel between branches as needed.
  • Ability to perform basic math – addition, subtraction, multiplication, fractions and percentages. 
  • Ability to effectively utilize computer technology. 
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator
  • Banking experience preferred 

Physical/Mental Requirements:

  • Ability to stand during the work shift. 
  • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists. 
  • Requires use of close and distance vision.
  • Ability to read, write, speak and understand English and effectively communicate with Bank clients.  
  • Ability to discern information and formulate appropriate action. 
  • Ability to lift up to 30 pounds.
Deposit Support Specialist I or II (DOE)
Location
Bremerton
Category
Information Technology
Summary

Summary:  Deposit Support I provides effective operational services by performing the following deposit servicing functions within the department: Input, research, maintenance, verification, BranchCustomer telephone support, balancingreconciling and problem solving. 

Essential Functions:

  • Maintain an average of 100 client and branch support calls per month over a 12 month period utilizing Contact Center platform for documentation. 
  • Deposit Control Balancing – reconciliation, research, and resolution of all deposit accounts to the general ledger
  • Account Reconciliation/Balancing of discrepancies for Bank Control accounts
  • Process daily charge back checks for returned deposited items within acceptable timeframes based upon return codes, according to customer requests and in adherence to Reg CC
  • IRS Interest Reporting for Bonds Redeemed and interest earned on Deposit Accounts to ensure all year-end tax reporting is accurate.
  • Perform transfer setups received from branches using IBS Insight CIS / Deposit and IFMS systems and review to ensure requests received will function appropriately
  • Complete Safe Deposit Box setup and maintenance requests received from branches for verifying boxes are set-up appropriately and ensuring correct payments and key deposits were collected or disbursed.
  • Verification of New Accounts report - review all new accounts opened to ensure all settings meet bank standards and complete additional maintenance as needed.
  • Verify and perform all online dollar transactions from branch requests to ensure appropriate general ledger offsets and ensure requests meet bank standards.
  • Review daily Excessive Withdrawal Letters to core report for accuracy of reporting and distribution of information to retail management and risk management to ensure action is taken to meet banks Regulation D policy requirements.
  • Support retail staff by assisting clients with EFT inquires and maintenance for Visa debit cards and entering disputes in to Centrix program.

Additional Responsibilities:

  • Participate in achieving critical and interim goals to meet service level agreement and budget.
  • Work in collaboration with branch personnel to research and resolve issues. 
  • Help minimize costs associated with supplies, equipment, staffing and other expense
  • Actively participate and contribute in team and department meetings to disseminate information and acceptance of new procedures.
  • Fosters team approach and promotes professional relationships within Deposit Support and other departments within the bank.
  • Monitoring and reviewing FIS Bulletins essential to job functions.
  • Upon completion of cross training, each employee is required to complete a thorough review of all written procedures related to the task and make notes to review with management before they are considered proficient in the task. 
  • Performs related duties as assigned.
Required Education, Experience, and Skills
  • High School Diploma or GED.
  • 2 to 3 years customer service and clerical experience in a banking or financial services industry.   Equivalent combinations of education and experience may be considered.
  • Thorough understanding of deposit operations, deposit account histories and the function of on-line activity and corrections.
  • Demonstrate ability to balance a cash drawer or experience reconciling accounts.
  • Ability to effectively prioritize work projects and meet deadlines.
  • Must have the ability to work with speed and accuracy.
  • Working knowledge and experience with personal computers (Microsoft Word, Excel and Email), and ability to operate other standard office equipment such as a typewriter and 10 key calculator/adding machine.
  • Ability to navigate, inquire and perform maintenance using FIS applications.
  • Strong interpersonal and customer service skills to represent the Bank in a positive manner dealing with customers, bank employees and team members.
  • Previous work experience requiring good judgement, problem solving and organizational skills.
  • Ability to work independently and take initiative.
  • Ability to function efficiently and effectively under pressure while maintaining a professional demeanor.
  • Self-motivated and be flexible/adaptable to change.
Commercial Loan Documentation I, II, III, or Senior (DOE)
Location
Remote - Bremerton
Category
Loan Operations
Summary

The primary responsibility of the Commercial Loan Documentation I position is the accurate processing, documenting and perfecting collateral for non-real estate related and non-complex commercial loan files.  This position also requires being an active member and mentor of a highly evolved work team in the Loan Servicing Center.

Essential Functions:

  • Ensures all loan documents are completed properly as prescribed in Bank policy and guidelines for all non-real estate related, and non-complex commercial loans.
  • Communicates effectively with relationship managers and branch loan coordinators to ensure all loan files include all appropriate documentation, including signed approvals.
  • Responsible for accurately inputting new, renewed or extension loan for non-real estate and non-complex commercial loans requests into the Bank’s core system, as well as funding the transaction, if necessary, and making the appropriate accounting entries. 
  • Ensures that all collateral is perfected and secondary products are ordered or filed, UCC filings and updating ticklers as necessary.
  • Prepares files for scanning and checks for accuracy all completed loan files.
  • Completes various reports and perform monthly reconciliations as required.
  • Reviews all non-real estate and non-complex commercial lending transactions to ensure compliance with all regulations

Additional Responsibilities:

  • Performs other duties as assigned.
  • Complete all on-line compliance training courses as assigned.
  • Cross trained in all areas of the loan servicing department.
Required Education, Experience, and Skills
  • High school diploma or GED required.
  • This is an entry level position with no previous documentation skills required, however, some lending exposure is preferable. 
  • Excellent organizational skills, communication (written and oral) and interpersonal skills and attention to detail are required.
  • The use of decision-making, problem analysis, independent judgment or action and discretion.
  • Ability to exercise sound, independent judgment and take initiative.
  • Ability to work with accuracy in an environment with multiple distractions.
  • Basic knowledge of personal computers and Microsoft Office Suite, and ability to operate other standard office equipment such as typewriter, and 10 key calculator/adding machine.
Financial Service Specialist I, II or Senior (DOE)
Location
Olympic Peninsula - Multiple Locations
Category
Retail Banking
Summary

The Financial Service Specialist I (FSS I) provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients.  The FSS I builds and enhances client relationships by actively promoting the Bank’s products and services.  Interviews clients to determine banking needs and makes appropriate referrals to enhance client relationships.

This job is currently posted at the following branch locations:

  • Sequim
  • East Bremerton

Essential Functions:

  • Leads key sales initiatives by meeting or exceeding individual sales goals and contributing to the achievement of branch sales goals.
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed. 
  • Interviews clients to determine banking needs.  Discusses consumer and commercial products.
  • Accurately quotes rates, terms and programs to meet client consumer lending needs.  Facilitates the end to end process from loan origination to closing for both non real estate and real estate secured lending products.
  • Opens and processes new accounts including all types of consumer and business deposit accounts and safe boxes.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Assists branch manager with branch meetings and staff training.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.  
  • Develops, maintains and demonstrates a thorough knowledge of Kitsap Bank products and services, documentation requirements and systems operation.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of customer information.
  • Backs up teller line as necessary; accurately and efficiently processes and records routine teller transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments and money transfers.  
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of two years customer service and/or sales experience.  Banking or financial service industry experience preferred.  Equivalent combinations of education and experience will be considered.
  • Minimum of two years cash handling experience.
  • Knowledge of banking products and services and the consumer lending process.
  • Ability to assess client needs and identify opportunities for cross-selling Bank products and services. 
  • Demonstrated success building and enhancing client relationships. 
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Strong written and verbal communication skills.
  • Ability to perform basic math – addition, subtraction, multiplication, fractions and percentages. 
  • Ability to effectively utilize computer technology. 
  • Ability to work a flexible schedule.
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator
  • Must meet NMLS registration requirements*

*Note:  This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008. You will be subject to the required registration process, which includes a criminal background check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. The Bank will verify whether the applicant has been included in any of the following lists:  U.S. System for Award Management (SAM), the HUD Limited Denial of Participation List (LDP List), or the Federal Housing Finance Agency’s (FHFA) Suspended Counterparty Program (SCP) list.  Inclusion on any of these lists may also result in a rescission of your offer or termination of employment.

Residential Loan Operations Specialist I, II, or Senior (DOE)
Location
Remote - Bremerton
Category
Loan Operations
Summary

The Residential Loan Operations Specialist I is responsible for accurate and timely operations of the Bank’s loan process for Residential Real Estate and Non Real Estate Consumer Lending. This includes collaborating with our Third Party Fulfillment Partner on Consumer and Mortgage Real Estate loans, executing review of loan documentation for all loan types and dispositions, and funding and booking loans as well as processing, documenting, booking and funding Non-Real Estate Consumer loans. Additionally this position is responsible for all duties of Lock Desk operations and various types of high level reporting on all loan types to include HDMA reporting.  This position reports to the VP, Residential Loan Operations Manager.

Essential Functions

Lock Desk:

  • Responsible for executing all activities of the Lock Desk, including but not limited to, confirming and processing lock requests, extensions, and re-locks while adhering to and enforcing the Rate Lock Policy. Registering and locking loans with investors; ensuring accuracy and alignment between the LOS and the investor system. Delivering lock confirmations to the Loan Officers and fulfillment along with maintaining accurate reporting and records.            

Loan Documentation:

  • Review loan documentation ensuring it is completed compliantly, timely and properly as prescribed in policy and guidelines for all loan types and file dispositions.  Communicates effectively with fulfillment partners, loan officers, branch staff, borrowers and third party vendors to ensure all files include appropriate documentation.  Also responsible for reviewing loan documents produced before sent to the borrower to execute.  

Loan Funding/Booking:

  • Responsible for all steps required for closing, funding and booking new loans for all loan types. Also executes post-closing steps to include but not limited to scanning and tracking closed files, and balancing and processing purchase advices received by the investor.  

Reporting/Servicing:

  • Complete and ensure accurate reporting for HMDA, Locks, Pipeline, and other various reports as required.  Track and monitor file delivery and trailing documents.  Process escrow payments and vendor billing.  Service existing portfolio loans to include but not limited to prepare and process various Change in Terms documents for modifications, extensions, and renewals.

Loan Processing: Non-Real Estate Loans

  • All processing and loan documentation steps including but not limited to preparing and reviewing loan documents, funding and booking, perfecting collateral, scanning, and tracking trailing docs.

Additional Responsibilities:

  • Complete monthly certifications
  • Complete all on-line compliance training courses as assigned
  • Cross trains in all functions of the department
  • Keep current with all applicable regulatory and compliance requirements
  • Keep current with all system updates
  • Performs other duties as assigned
Required Education, Experience, and Skills
  • High school diploma or GED.
  • A minimum of one to two years related work experience in loan operations, documentation, processing or lending environment.  Equivalent combinations of education and experience may be considered.
  • Knowledge of all systems related to loan documentation booking and funding preferred.
  • Basic knowledge of requirements applicable to various residential lending programs.
  • Knowledge of regulatory and compliance requirements.
  • Maintain production standards with a high level of accuracy.
  • Strong written and verbal communication skills. Ability to communicate well, on the phone and in person, demonstrating courtesy, tact and patience.
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Ability utilize computer technology effectively. 
Client Service Specialist I, II, III, or Senior (DOE)
Location
Olympic Peninsula - Multiple Locations
Category
Retail Banking
Summary

The Client Service Specialist I (CSS I) provides exceptional customer service and represents Kitsap Bank in a courteous, professional manner to clients.  Accurately and efficiently processes and records routine transactions for Bank clients.  Actively promotes the Bank’s products and services to gain and deepen client relationships.

This job is currently posted in the following branch locations:

  • Fife
  • East Bremerton

Essential Functions:

  • Accurately and efficiently processes and records routine transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments, and money transfers. 
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Kitsap Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed.
  • Discusses consumer and commercial products, quotes product rates when appropriate. 
  • Assists with branch and/or drive-up opening and closing procedures.
  • Assists clients with safe deposit box services. Processes payments and key deposits and refunds.
  • Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
  • Actively learns, demonstrates and fosters the Kitsap Bank corporate culture in all actions and words.
  • Develops, maintains and demonstrates a basic knowledge of current Bank products and services.
  • May perform or back up vault and ATM duties.
  • Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
  • Maintain the safety and confidentiality of client information. 
Required Education, Experience, and Skills
  • High school diploma or equivalent.
  • Minimum of six months cash handling, customer service and/or sales experience.
  • Ability to accurately handle cash.
  • Must be a team player with a positive attitude.
  • Excellent customer service skills.
  • Ability to perform basic math – addition, subtraction, multiplication, fractions and percentages.
  • Ability to effectively utilize computer technology. 
  • Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator
  • Banking experience preferred 
Kitsap Bank is proud to be an Equal Opportunity Employer